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July 2024 by Jessica Yatabe
Today I took my 2 year old daughter to get a build a bear to say good bye to her pacifier. I don’t know her name but the amazing woman that helped us was so amazing with my daughter and was great at interacting with her- she even took the time to place the pacifier in the dog somewhere my daughter could feel it when she hugs the dog. It’s a big milestone for her to say goodbye to that pacifier and she was so excited and had a ton of fun. She doesn’t show a lot of emotion in the moment but after she told me how much she liked making her dog. Thanks to the amazing workers at Build a Bear for helping my daughter with such a big thing
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July 2024 by Rudy Hedz
My little girl love this place..
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June 2024 by sav
My favorite build a bear location. After my childhood one shut down in Sacramento, I was looking for a Build a Bear that still had the original vintage store design, unlike the sterile corporate new ones. The staff here every single time I’ve come have been nothing short of wonderful. They’re kind, patient, friendly, and welcoming, each time, to every person who walks in. I even forgot my card one visit—I know, I’m an idiot!—and the wonderful staff member who helped me RAN OUT to me and flagged me down to give it back. I genuinely hope everyone here is paid well, they definitely deserve it. Thank you for the memories made here.
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November 2023 by genevy Perez
Good store
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October 2023 by Dr Knox (Knox)
Cute shop, friendly employees. There's not much more I can say. The shop is always immaculate, and the selection of both dolls and accessories is quite expansive.
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October 2023 by Michelle Campbell
Friendly staff and lots of choices for your bear ?You never feel rushed
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October 2023 by B
Came in on 10/20 and there were hardly any halloween outfits for some reason. I asked one employee if there were more of the skeleton suits, referring to the ones on the two bears on display. She then says there are none for sale and thats that pretty much. I was disappointed but I was gonna head out without asking if I could purchase one of the ones on display. Another very nice employee overheard this interaction and said it would be fine that I buy it. As I was walking away, still close to the register, I hear her loudly tell her coworker that shes “too nice.” Very strange experience especially because they have always been great each time. I really appreciated the sweet employee, as she’s a great example of wonderful customer service.
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October 2023 by B M.
Came in on 10/20/23 and there were hardly any halloween outfits for some reason. I asked one employee if there were more of the skeleton suits, referring to the ones on the two bears on display. She then says there are none for sale and thats that pretty much. I was disappointed but I was gonna head out without asking if I could purchase one of the ones on display. Another very nice employee overheard this interaction and said it would be fine that I buy it. As I was walking away, still close to the register, I hear her loudly tell her coworker that shes "too nice." Very strange experience especially because my experience has always been great each time ive come here. I really appreciated the sweet employee, as she's a great example of wonderful customer service.
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August 2023 by George Austia
I miss the original layout of a Build-a-Bear establishment. The family for the last 25 years have over 700 bears. We stop going about 7 years ago plus when the Sacramento one closed down. But with this one still open we will return to our hobby of building the bearsm
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August 2023 by Leanna C.
I love this store sooo much! Their staff are always so helpful and friendly. They also have great selection of Plushies, clothes and accessories!
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May 2023 by Michelle S.
We had such a great experience with my one year old. She got the happy birthday bear for 1$ and the gals in there were so kid friendly, they got the right people working the store. Very cute, they printed out a birth certificate for the bear and gave my baby a crown and a sticker for her birthday. Love this store
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April 2023 by alma sweet
Going in the middle of the day and middle of the week was great. Got two gifts i needed and got everything done pretty fast. The staff at the Fairfield one was so sweet and helpful
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April 2023 by Colin Kate J.
Anita is amazing! She is patient,kind,sweet, and compassionate about her role at BAB. She helped me find the sweetest friend for my grandson. Thank you Anita, I appreciate you and hope your employer does too!
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March 2023 by Chesiree Azevedo
My toddler got her first build a bear (unicorn of course). My older daughter picked one with accessories. Great deals on this trip . The staff were very helpful. They were not overbearing and let us take our time. It was awesome being able to use the wash station again and was extremely clean which is great since my toddler loves being on the floor .
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December 2022 by Barbara Fernandes
Staff were pleasant and helpful. Store was clean and stocked. Bathrooms in store were closed.Took my girls for their birthday bears.I think a lot of it is overpriced for teddy bear clothing and accessories.
