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November 2023 by Prieta L.
This is for the one in Vacaville , 751 E Monte Vista Ave. I've been with Boost about 10 years now. Never had an issue with them. Untill now, and it wasn't my service, it was customer service.. I called on the 4th. of November.. few days back. They answered, I said I have a question about my payment, He said , hold on, so I did, 20 minutes later he gets back on, and I tell him why I'm calling and he said , you don't call us , call payment support.. I said ok, I wish you had just said that when you answered the phone, I waited 20 minutes.. I wasn't rude. He tells me Well I got customers and hangs up on me.. it's was extremely rude. Disrespectful and uncalled for..
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June 2023 by Wyatt H.
This specific location reeks like mildew, and the customer service is awful. The clerk was on his phone texting the whole time instead of helping.. and when he did help he was incapable of doing anything and had to get his manager to fix my phone... I had asked them to fix my microphone hardware and my screen and when they supposedly did it only made my screen worse, it was extremely discolored, slow responding, and the casing was the wrong color from the phone instead.. They also didn't even fix the microphone even after charging me for both the screen and the microphone repair. Not to mention they also took the phone case off my phone and completely took it. Being inconsiderate that I paid for it. Essentially charging me more..for a repair to not even work. Absolutely do NOT go here and find some place with better reviews to go to.
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February 2023 by Maria Duarte
The store was super clean the staff was very friendly got a free phone when I switch from metro can be the deal thank you
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September 2022 by George
I got a New phone And they transfered all my personal info. Great job. Top notch service AAAAA++++
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September 2022 by Douglas Schultz
Great Experience! Fast, professional, clean, and organized. Use them without any hesitation.
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January 2022 by Christian Zamora
The store associate called Giselle was very helpful and respectful and also was very understanding. Great location to be at.
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July 2020 by Fabian Vega s
The wait was worth it
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July 2020 by Luis Mora
Good job on my claim. Thank you
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July 2020 by daney joses
this place is the worst
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December 2019 by Kim S.
this is so sad,this location is in a diverse neighborhood,an to wslk in a pay a bill an all spanish advertisement is straight racist,nothing is in english
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December 2019 by Philip
Been going there for 11 years great place to get a phone.
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November 2019 by Matti Smith
Service is okay, generally always understaffed, seems like you always are waiting to be served. Products are good
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September 2019 by Jesus Chavez
The employees are the beat the gave me a free iphone and I recovered al muy info ++++ best store
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September 2019 by Juan Diaz
Best place to buy phones!!! All stars
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September 2019 by Olga Cedillo
Top notch service AAAAA++++
