Bath & Body Works offers a mixed shopping experience. Customers appreciate the well-stocked inventory and helpful staff who assist in finding products and scent profiles. However, some reviews mention that employees can be distant after initial greetings, with limited interaction during checkout. While one customer found a good substitute scent, another was disappointed with the lack of fragrance from a specific candle. On a positive note, recent sales have led to significant savings, with discounts of up to 75% on Christmas stock, making it a great place for gift shopping. Overall, Bath & Body Works has its strengths and weaknesses in customer service and product quality.
Lots of products. My girl loves the scented products, air fresheners, and candles.
July 2023
Love'd my nightlight, beautiful Salono Mall in Fairfield
March 2023
Madison was very helpful. I'm not very good at describing smells but she managed to pinpoint what I was looking for. It isn't Moroccan rose (from Target) but Rose from Bath and Body Works is a pretty good substitute.
