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January 2024 by Peter Githuka
Amazing customer service
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January 2024 by Rodrigo Palomera
Staff was really friendly. Store was well stocked.
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January 2024 by Jennifer Engell
Worst customer service. Ordered pants and still haven’t seen them a month later. Calling took an hour and got no answers, emailing takes days to get response. Don’t give them money without product in hand.
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January 2024 by Ala' Al-qubti
Today me and my husband went to buy a pants for work really quick from this store the lady was behind the cash register around 4:00 pm needs to improve her customer care skills I was talking to her, she left me and start talking to another person to the point that I have to follow her and Clarifying her answer she did not give attention to my Question at all. when we left she gave us the two pants without a bag and she put the receipt inside the pocket of one of the pants I mean I understand maybe this store like so many stores they charge for the bag but at least u should ask if we need a bag or notmy husband needed the pants so bad for today otherwise I was not going to purchase it but next time I will make sure to purchase it from another store. We don’t have to deal with something like this anymore.
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January 2024 by Jason Young
I like getting clothes here.
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December 2023 by Marck Anthuni
I bought 3 pairs of tactical pants at $60 a piece and eventually the button fell off on all of them. The last pair I had to wear fell off just now. At work.
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November 2023 by Miguel Serrato
I like 5.11 got 5.11 in San Diego and other places I been but like this store don't. Want no business last couple time looks closed door always closed last time it was lock.and lady open door soon as I was leaving store around noon and she finally open up . And feel needs more people that care there job sales I rather buy some where eles . If I was white collar man it would be different services guarantee
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July 2023 by Dominique Sellers
Arrived at a closing time. Store associate was nice enough to still open the doors and help me even though she didnt have to. True definition of customer service!
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June 2023 by Brian Evans
Love this place and LOVE the brand. It IS a bit pricey...but you get quality clothes. Staff is very friendly and helpful....real professionals!!!
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May 2023 by Anderson C.
3 stars overall in my opinion.The reason being this 5.11 is hits great with the outdoor community by having the most basic essentials such as clothing, and gear. 5.11 offers some really good items at a fair cost. But 5.11 misses its mark with the tactical duty and uniform duty community. You would think being near a airforce base, and near State, County, and city police departments they would offer an exclusive in store line tailored to the departments at a minimum. I end up having to go to Galls Oakland or Sacramento. I'd like to see more TDU, or PDU options in store. Maybe some duty equipmentas well. If you want to get crazy .......offer a Patch and Embroidery service.
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February 2023 by Joseph Shoemate
Love this place but their online hours and the Google hours don’t match. Wasted time trying to come here and it said open. Def wasn’t.
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January 2023 by Geoffrey Walls
Nice shop and friendly staff. They are well stocked up and clean and organized too!Picked up a new go bag and fixed blade knife to go with my new truck. Don't forget the morale patches!
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January 2023 by Mike Honcho
Came into the store today to look at a few pairs of pants specifically the Stryke and Apex. I was helped by a very sweet young lady in the pants department who was very knowledgeable with the fits, fabrics, as well as the design and use which was great! When I checked out I was helped by the manager who was also very sweet and well spoken. She was able to help me with some warranty stuff I honestly did not think I would get any help with which would have been okay as I am a loyal 511 user. Long story short this store is a breath of fresh air in the world of retail. I dread heading out shopping so it's always nice to find staff in the retail world that make it easy but are also polite and knowledgable. I should also note the store was very clean and well stocked. 10/10 would recommend-Honcho
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September 2022 by Timothy G.
Fantastic clothing, eager to serve staff, customer service is top notch!! Prices are slightly high, but everything is elite quality!! I have several back packs, shoes, shorts, shirts, hats, I like a gosh dang 5.11 commercial walking around. I can't help it, it's quality stuff!!
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July 2022 by Dennis Udo
Nice & clean store. The staff was nice & very helpful. Will definitely be back.
