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January 2024 by Nathan Cummings
Came in for a few blood samples and two employees were unable to draw any blood given that I have very accessible veins to draw from. Do not recommend if you are wanting someone to do their job properly.
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November 2023 by Angelika Korob
Thanks for your quick and professional service. My child is glad and will never be afraid of such procedure ?
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November 2023 by Andrea Kahler
These guys were way better than any quest diagnostics I have ever gone to they were kind. They got us in fast and got us out as fast as they could. Some tests do take about an hour but they did it as fast as they could
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November 2023 by A m Nta
The lady on the front should be replaced by a professional person who knows to talk to people if she doesn’t want to be nice to the patient she has to look for a bartender job . Even I had an appointment for my child 2:40 pm I had to take him earlier from school when it was my turn she told me they couldn’t read what code works for them they have to do it ones and redo it next time and take more blood for a 4 years child to do the rest?.
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August 2023 by Isabella Lynch
Absolutely horrible, they had a mob of people needing help because their machine wasn't working. They were blatantly ignoring me along with everybody else. I have to get important blood work done and now I have to wait a whole two weeks
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July 2023 by D Hanson
This location has standbys waiting for 3 hours plus , there is two workers but only one is working , they open at 7:00am by 12:00pm they already took 2 breaks and a hour lunch the African American girl left around 9am and didn’t come back for a hour and a half ! The bigger women has been on lunch for almost 2 hours , they have not both been on the clock working togather at all ! There has been 1 standby called in a 3 HOUR TIME frame , they don’t look at the spelling of your first and last name correctly so it looks like you are not in the system to even be tested this is ridiculous there needs to be more employees here ! I will be complaing to corporate as well and there is not receptionist to help people sign in or out .
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May 2023 by Jessica M
My husband has to get blood work done on a regular basis and the staff always remember him and they really go out of their way to make him feel comfortable and relaxed. Dena (sp?) in particular is awesome, she's fun and she always has a great attitude. I came in the other day and overheard that they had 2 techs leave without giving notice but you wouldn't have known it, they were still on schedule and got us in and out in 20 mins. I can't say enough nice things about the staff at Quest Sunrise!
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April 2023 by Krystin F.
I can't give zero stars. Emergency closures without notifications. Extremely long waits even with appointments. Disgusting service
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March 2023 by KJ Armstrong
I read previous reviews about this location and was nervous about my first visit (today), but everything went smoothly. I witnessed the receptionist interacting with a person who had a scheduling issue, and she was courteous and helpful. However, I didn't need to interact with the receptionist, because I booked my appointment and entered all my info on the Quest app; I didn't even have to use the kiosk. Upon arriving, I checked in by clicking on a link my app sent, sat down, and pretty soon after my phlebotomist came and got me. My phlebotomist was awesome! She made me feel at ease and was kind, friendly, and skilled. There was an office manager there as well and he was courteous and helpful. I will return to this local for future needs.
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March 2023 by Demetrius Orozco
Don’t go to this location as the staff is horrible. I walked in with not a soul in the building and checked in for a walk in. Waited 20 minutes, meanwhile appointments showed up and staff tells me I should go somewhere else. All I had to do was do a urine analysis.
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January 2023 by Jennifer Perez
Their website is horriable. You can't view your results and yet somehow the doctor called me and told me he had my test results when according to their website they are still pending. Yet I was given shots and treatment while this website claims I have to wait longer for my results I don't know who is lying the doctor or the website. Oh and no one answers ever when you call.Also I told the tech I had not eaten but had chewed gum accidently while in the waiting room he said it was fine and did the test I think this could give me a false test because my sugar level looked elevated in the test. And I have no sugar issues and have never had any.
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October 2022 by Aleksandr Reshkin
Non professional nurse Briana In office 5265 Sunrise Blvd Fair Oaks, CA. App 9/28/22 at 14:30. drew blood for my 1 year old baby. She drove a needle inside my son's hand for a very long time. he was writhing like a snake in pain. after that she pulled the needle and blood poured from the vein onto the table. it was terrible! the child and we were traumatized. We won't go to this office again.
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September 2022 by Elena Grebennicova
Super lazy,does did not want to unswer the questions,receptionist not at her even front desk,she was laughing with another employer in the back,there was no people but they did not take us walk in to make a la. test for 3y.o. kid
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August 2022 by Judy K.
This Quest in shopping center with Trader Joe's is FABULOUS! What a switch from before COVID! I set up an appointment online the day before. On line they show all available appt all over the area. The kiosk was a breeze. BEST PART WAS KATELYNN! I've been bruised many times, I've had to be stuck more than once, because they missed the vein, etc. Katelynn is fabulous, didn't feel a thing.The manager here can seem gruff, but she's a sweetheart trying to get everyone in and paperwork straight.
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August 2022 by Erick Henderson
Waited almost 10 mins before being told I needed to make an appointment without apology. The drive to this location was over 20 minutes. Why did the sign in machine accept my walk in? but the rude nurse did not? Lmfao but they have time to respond to fake 5 star reviews. Puckn self-righteous karens