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March 2024 by Anna A
No metro pcs store here
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December 2022 by Jesus Sanchez
Great customer service and really nice people
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October 2022 by Teresa Pontarelli
The new store manager Dallas is fantastic! I was dreading having to go in after work and she was so above and beyond helpful! So much quicker than any other company and amazing experience. I wish more people gave this kind of service!
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October 2022 by Margaret Christina Genung-Slater-Houston
Unable to complete task asked. Had to call customer service to get things completed.
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August 2022 by chj7667
Were closed at 2:30 p.m. but hours say 10:00-7:00. More millennials who do not want to work?
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July 2022 by Cari Cole
The folks at this store are very helpful when needing help with phone problems.
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September 2021 by christel angelika
This place has the worst clerks! There was a bad smell in the store I could detect even though I wore a mask. The girl that helped me had her bare belly hanging out and she did not know what she was doing I came home with my new phone and it took me several hours to set up the phone. She sold me the most expensive phone because she said that was the only one she had! I will never go there again and I been a customer with this business for at least ten years.
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June 2021 by Lyle Bardwell
The young ladies working there have excellent customer service skills and are always helpful.
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January 2021 by Anthony Trujillo
I just had the worst customer service experience. So yesterday I go to an authorized Metro PCS store to purchase a screen protector for a phone that I recently purchased. So I buy the screen protector and the last time when an employee put one on my phone they had fingerprints left on it and you could see it after cleaning screen. So as the employee and I where talking she said ya I understand how you feel ,I'm the same way. NEVER DID SHE MENTION AN UNSPOKEN, UNWRITTEN POLICY
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December 2020 by Harrito
Neato, it seems that the workers change sometimes which is probably why there are mixed reviews lolI had a good experience tho tbh
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April 2020 by Karen
I have never had this excellent customer service in my life! Lauren was patient pleasant and very knowledgeable. Thanks so much. I'm not technically at all and have no patience. She made me feel so good when I walked out of there. She deserves a raise!!!
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August 2019 by Dave Clubb
I didn't know it's so close to me.
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March 2019 by Melissa Hoffman
The best Metro I've ever been to! Jemima and Adilene have great customer service, they helped me pick the right upgrade and walked me through everything in transferring phones! I really appreciated their attention to detail and ability to multitask, I'll definitely be a returning customer!
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February 2019 by Will Buffington
I'm here at Madison and Dewey and I must say the service is excellent very very happy customer thank you Miguel Jemima very very helpful to me I am going home happy I really appreciate it thank you
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July 2018 by JOSEPH HART
Customer service from Stephen is extraordinary and I mean it!!
