-
November 2023 by Daniel B.
I find the staff at US Cellular 10 X v=better that Verison, T Mobile, and AT&T. The staff always address me when I walk in. The have always been knowledgeable and friendly. Tiva is the person I work with most because she rocks! She is a "ifugure it' out with you kind person and she is way more knowledgeable than I am. So glad I went with US Cellular, been with them 5 years plus and I am not going anywhere!
-
November 2023 by flutter by
The people at Us cellular eureka explain things at my pace, not at expert speed. The atmosphere is chill. Tiva was a great salesperson! She was frank with me about what would save me money, or what would not be a good choice for me. Us cellular has a low price monthly. Go in the morning before it gets busy.
-
November 2023 by Joseph Jack
Amazing help and customer service. Above and beyond any other phone store. Thanks again to the team. See you soon!!!
-
September 2023 by april Hiller
They are liars my bill hasn’t been consistent since I’ve been there and they said it would never change i have gone in there every month to fix my bill and it just keeps charging my card more and more. Their internet sucks on phone and router! I do not recommend. Unfortunately I’m in a contract now and I really wish I never came here. No one knows what they’re doing and everything they say has not been accurate with my account at all.
-
July 2023 by J P.
Services sucks, seller there don't listen to you they just want a make a quick buck, 5g rarely ever work, they charge you a almost 100us for a service you can get in Verizon or T-mobile for half of the price. You be wise to not bother with this company and location. Avoid this place at any cost or you will end disappointed. I been a customer for 6 year and I'm ready to move on.
-
July 2023 by Matthew Estes
They will lie to you just to get their commission. The woman we dealt with sold us the home internet but didn’t let us know we’d have to buy the actual router! It stopped working within the first month of use and they couldn’t fix it. They told me it would never work in our house but we still had to pay $400 for the garbage router. I found out later the person who sold it to us never even set it up correctly! They don’t know what they are doing and will make you pay because of it. I will tell everyone I know to never do business with us cellular.
-
June 2023 by K DS
What a terrible place! Tony the assistant manager was not only rude, but would not give me corporate’s number. I had two forms of ID (paper)and a credit card, and money to pay my sons bill. The people there would not accept my Visa card without a picture ID.!?Not even a car registration and/ or a temporary paper driver’s license. I’m an elder. Native American. Is this why? Tony told me to call outside to corporate, and guess what? No extra charge, no problems at all.What happened to customer service?
-
June 2023 by Niko_alt 67
They are scammers. Do not purchase the home internet! It won’t work and they don’t let you know you can’t return the router so you’ll have to pay $400 for a useless box
-
April 2023 by Teresa Sears
Went to the store yesterday...One gal said no we can't do that the other gal said yes we can. They did and I was pleasantly surprised. Thank you ladies...???
-
December 2022 by Brayden Young
They can’t ever help you with anything they pass the buck to third-party businesses you pay them monthly to get no response from them absolutely no help anytime you have a question corky Cornwell would be mighty disappointed in how this business has turned out
-
October 2022 by Katherine Dillinger
It would behoove uscellular to get better reviews as after reading some of these i wont risk it, ill just take my toys somewhere else.
-
October 2022 by josh kitchens
I went in for home internet, was told I had unlimited service and the service would not slow down for using to much data. Internet worked great during the trial period, then shortly after it slowed way down and stopped working. Tried to cancel the service and return the equipment but since I was a few days after the trial period I was out of luck and charged $250 for a router that doesn’t work as it was promised. Complete bait and switch. Poor ethics amongst this company. Do yourself a favor and go somewhere else.
-
June 2022 by Bill Strand
Thank you Tiva! She was the best, today we got my daughter and I new phones and a new plan and didn’t even increase our bill. She is our Hero.
-
June 2022 by Aly Scott
Ben was amazing and very helpful, I appreciate him in helping me get a new phone set up and helping me try to locate my lost phone. Very professional!
-
May 2022 by Joel J.
Drew was nice and helpful, the t mobile store in chico ca and the sales clerk Arizona helped Laura and Norman Nasise hack my phone while i spent nearly 500$ on it last summer, so greatful to have helpful HONEST SALES CLERKS!
