U-Haul Moving & Storage of Eureka offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers have praised the excellent customer service, noting that the staff is friendly, helpful, and attentive. Many have expressed appreciation for the assistance received, especially during last-minute situations when other movers failed to show up. However, some customers have raised concerns about pricing. While the truck rental prices are viewed as reasonable, additional charges for mileage and moving supplies have been described as excessive. Bundled box prices do not provide significant savings, and some customers have reported frustrations over high costs for hiring moving help, which can range from $500 to over $1,000 for short distances. There have also been complaints about potential hidden fees related to damages, with one customer detailing a dispute over a scratch on a window that led to a large charge. Despite these issues, many customers still recommend U-Haul of Eureka for their overall positive experience and commendable staff. The location is also noted for being open on holidays, providing convenience for customers in need of moving solutions.
Everything went very smoothly and the man that helped us was friendly and knowledgeable.
May 2024
truck was fine. the gas payent system i felt was a scam. every time i;ve ever rented a vehicle in came full. the print was tiny and confusing. i filled it up beforereturn,which cost me an extra $40-50. scam.
May 2024
It made it easier for me to organize my possessions and separate the necessities from storage items.
