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March 2024 by Tena Beyer
A year and 3 months ago Pacific Towing damaged my handicap van. They broke the power steering box. When I reached out to them and this is what they said,” we don’t have experience drivers maybe you could find us one”. I also had to go through two investigations with AAA which also gave me a runaround . I end up having to go to court with Pacific towing, I received judgment in my favor after presenting case history and photos of damage done, and they still have not paid me. This is over $1780.00. I have people waiting to be paid for this damage. They have been given several notices to pay, as of yet they have not paid. Another thing I would like to bring up concerning to Pacific towing I have waited up to six hours for them to tow my van on the side of the freeway and I was stuck in it I’m in a power wheelchair.
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March 2024 by Levi Mendonca (Cali Breadman)
Nearly rear ended by one of their drivers at a red light on I street and Buhne this morning. As soon as the light turned green he sped up trying to ram me. Your drivers should take anger management classes
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February 2024 by Dan Carmell
Pacific Towing showed up when my so-called roadside assistance plan failed. They got me on the road again!
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December 2023 by Teresa Raphael
Dusty was so great at pulling my van from where it was wedged between two large boulders by working for an hour, arriving in less than 10 minutes and keeping me safe in a very stressful situation. Highly recommended!
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November 2023 by Jasmine Moore
Pacific towing is a life saver. They cam out and were fast and efficient. Very friendly and accommodating. I highly recommend using their services for they make a hard time easy!!!
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November 2023 by Dojo 32
Ryan is my guy! We were thinking we would have to leave our car in the middle of town through out the night but he came through and check on us. Did all he can to help us through this situation. Amazing service.
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November 2023 by shihab alireza
Josh Cummings, the Manager was beyond amazing! I lost my car keys and he came out twice to help me get it unlocked so I could get my bags. He was also able to get a locksmith to show up and make a new key for me on the spot. I felt he went above and beyond what I needed. Thank you, Josh. ?
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September 2023 by Johna May
I almost hung up the call because the lady who answered at the business wasn’t the most friendly…. But, I’m sure glad I didn’t because, Ryan, the tow guy was there within 10min, if even that long. He really turned my day around!!!?Thank you, Ryan.
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August 2023 by Josefina Llorens
Ryan and his manager literally the bests! Reached us less than half the estimated waiting time.We forgot our keys into an year79 Rv robust and not letting any space to pull the window and get into the lock but persisting and with sincere will to help they managed it; thank you guys ? amazing service!
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August 2023 by Scott Christ
Ryan worked above and beyond for me, made sure I got to a safe location and thank goodness he was able to get me out of my situation. Very happy with this company as a result of his dedication!Services: Car lockouts
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June 2023 by Andrea Evenden
They were kind and made me feel more at ease after my bad wreck.
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March 2023 by Justin Basquez
Mason was awesome, thank you brother. I did call cause there was confusion but he was really cool about towing my car and dropping me off.Service: Car towing
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March 2023 by ana rooney
Wasn't aware employees were allowed to use company trucks to harass people at their homes late at night..cussing..kicking cars for over an hour.. need to know who to file a complaint with . J.E.S inappropriate and dangerous
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March 2023 by shelesia waters
I am not sure why AAA, would partner with a rude business. Save your time and money go to another company.
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March 2023 by Andrea Bright
Very rude, no customer service, I pray one day there are more places to call. I even got the interaction on video.Service: Battery service
