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November 2022 by Kaycee Sarti
Highly recommend Tim at McCracken Auto. He is really thorough and knows what he is doing. I had an ongoing issue with my car for 2-3 weeks and every time something happened he never denied me bringing it. He was helpful and didn’t stop looking until he figured out the issue and fixed it for me. He’s honest and will do everything he can do make sure you’re taken care of!
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May 2022 by Christian
We came to Eureka from out of town to visit family over thanksgiving. We were so thankful Tim got us in and could help us so quickly being there for only a week and he had it done in couple of days.Update:Now, less than 5 months later, we’re having the same problem with our van. We understand parts break so we called Tim and he told us the part is under warranty and to call them. More time passed as they couldn’t find the warranty so we called Tim again and unfortunately he didn’t provide great customer service (hence the 4 star rating). He said that looking for the invoice would take him away from his current work and take too long. A part time person could help with paperwork filling.My last review was harsh and I do apologize. However, I was still frustrated with the customer service experience but thankful we got home safe.
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November 2021 by Amanda Taylor Wilcox
weve used Tim for 15 years now...honest and fairly priced
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August 2021 by Hebe's M.
Mr McCracken is the best! Personable, professional and knowledgeable! Honest and trustworthy. Highly recommend!
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June 2021 by Kevin W.
McCracken did an outstanding job fixing my Honda's electrical problem. Great job. Good price.
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September 2020 by Lorey Keele
Over the years we have gone to Tim for fixing and maintaining all of our vehicles. Tim has shown us time after time that he is an excellent diagnostician, and a highly skilled mechanic. He makes sure that you receive the best and most complete service he can provide. He does not make mistakes and he does not skimp on time! In all the years we have been going to him we have never ever had to bring a vehicle back because he misdiagnosed or fixed the wrong thing. He is by far the best there is and our family feels very lucky to have him keeping our vehicles safe and maintaining them so that we can have use of them for a long long time.
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September 2020 by ZorTroN Industries
Great!!! This man saved me from a big problem and didn't even charge me anything. Of course it was a simple and fast issue but he didn't make me wait and was super honest and kind.
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July 2020 by Andrew Michalko
I am very thankful I was recommended to Tim. He is super compassionate when dealing with a fatal transmission issue. He is very reasonable and willing to take time with you. I never felt rushed.I appreciate the care he puts into his vehicles and customers.Thanks
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July 2020 by J Wright
Good service, work done right.
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November 2019 by ZorTroN
Great!!! This man saved me from a big problem and didn't even charge me anything. Of course it was a simple and fast issue but he didn't make me wait and was super honest and kind.
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September 2019 by B W
Tim is fast, efficient, friendly and extremely knowledgeable. We've trusted him with every repair and have always been extremely happy with him and his work.
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June 2019 by Brandon Wilcox
Tim is fast, efficient, friendly and extremely knowledgeable. We've trusted him with every repair and have always been extremely happy with him and his work.
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August 2018 by Spencer Davis
I've never been to Tim's new shop but he's always been a good friend to me in the past. I'm sure he does quality work.
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August 2018 by Faith Ecklund
Tim McCracken is Great guy he works fast and he has affordable pricing.
