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January 2024 by John
A friendly personable experience that arrived before the estimated wait time, which was very much appreciated. It may have only been a Jumpstart but it got me on my way in cold,wet weather . Thanks for your service .
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May 2023 by Tim M.
Gave me the best price around, easy to communicate with dispatch, and a sociable driver, more than satisfied with their service
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April 2023 by Michelle
Rude customer service on the phone and front desk.
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March 2023 by DJ TurtleScratch
Almost got hit by one of their tow trucks on the 101 near Arcata. Looking to pick up some more work by causing accidents?
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February 2023 by Emily O'Gorman
Humboldt towing illegally repurposed my car. I was told by a Eureka Police officer, after I was finished with medical treatment I would have no problem getting my car out of towing with a zero dollar payment guaranteed. However I went to the tow yard and they said the price would be $2,000 to get out of towing. Leaving me stranded and homeless in a town I did not even live in, Eureka, CA. I realized this is strange so I went to the tow yard and they showed me paperwork in which supposedly the car company picked up the car, however I had called the car company before and GMC said the car should still be at that tow yard. They did not have it. The paper work when I asked to see it, the employee got fearful and did not want me to see specific pages, which as I read over insinuated that somebody called them specifically to have my car removed before my welfare check was started. In which I thought the police where there because I called to report something, but all of a sudden somebody else must've called just to take me car, for a medical emergency welfare checkup to a localmental hospital. And I've been homeless for almost 8 months now. This was a brand new car I bought from a dealership, chevrolette.
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February 2023 by Scott H.
Wanda and her crew have done a great job for many decades. What a great bunch of folks to have as part of Humboldt County. Good team and great service
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January 2023 by Rabecca Rice
This company was very professional and quick with our towing. They were so skilled at putting the car into our difficult driveway!Service: Special vehicle towing
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August 2022 by Kathryn Thompson
Gentlemen was very nice! Even let my son watch him load it up on the flatbed lol
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August 2022 by Stephanie Nabors
After four hours of waiting on my insurance to coordinate a tow and having two trucks cancelled without contacting me about it, I cancelled insurance and called Humboldt Towing and they were wonderful! He showed up in half an hour, got a flatbed up a steep switch-back driveway, and he was very competent and professional. He also had a great sense of humor and helped me laugh about the stressful day I'd had up to that point. It was well worth the $150 out of pocket to have my car handled by someone who was clearly trustworthy. I hope to not need another tow anytime soon but they will be the first people I call if I do.Service: Car towing
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August 2022 by Ellen Buzzard
Insurance called towing company, informed me how soon a tow truck would be on site. Tow truck driver was very nice, helpful, understanding. Myself and passengers weren't allowed to rode in the tow truck. We got a ride and tow truck driver towed my car to my desired location. Parked it where I requested and did a great job.
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August 2022 by Josh Roberts
Slow service waited almost 3 hours for the driver to arrive when my car broke down less than 2 miles from their shop. Driver was rude and very rough with my vehicle will definitely be using pacific towing next time had they are way more professional and very fast I’m very unsatisfied with humboldt towing.Service: Car towing
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March 2022 by C H.
Will take advantage of you. They towed a car that we sold 2 years ago and was never registered. We submitted proper paperwork to the dmv. Police won't do anything. It would be nice if this company wouldn't take advantage of people trying to do the lag thing. Very unethical
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March 2022 by Deayna G.
I recently had to get a car out of this company it had been towed by them after it was stolen. Over the phone on a Sunday they said that it would 300 ot cheaper to pick up on a Monday. When we arrived, my brother and I, on Monday. I gave my brother my debit card and my ID, while I sat parked in my car in front. The car was my brother who didn't have the money so I offered to help, cause it was stolen the cops found the car in Fortuna. My brother who is darker than me, we are African Americans. He went to the window they told him it would be 575$ cash to get the car out. I got out of the car and went to the window and asked one of the women why the price had changed from Sunday? The story did not add up so asked to speak with the owner or person in charge I was told the person is out on medical leave. Another lady in the office said she was the next in charge and said she would give it to us for 335$ after I questioned their fees and asked why it had to be cash since the had a card machine sitting there. She then let me use my card. The car was towed again for a different reason and now they want double the cash. Does anyone know the owner or someone I can speak with to help me, if so my number is 707-672-5050 thank you.
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September 2021 by Krista F.
Update: I'm revising my original review from 1 star to 5 stars. The owner promptly contacted me after he was aware of our situation and worked with us on the charges. He was sympathetic to the issue and even shared his own story of dealing with theft of a vehicle.. I would encourage anyone to talk to Leroy to work out a fair and reasonable deal..Awful company! Don't do business with Humboldt Towing! They have the most unethical business practices I've ever heard of! My son's car was stolen, he reported it to EPD. EPD found it in an alley on B street, battery stolen and ignition ripped apart. EPD called to have it towed ( 2 miles) and now Humboldt Towing is charging $386 because law enforcement called it in plus $75 a day it's there...THEY WON'T TAKE A PAYMENT UNLESS IT'S CASH?!?? Seems a little unfair for the person who had their vehicle stolen!
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September 2021 by Chris R.
I needed a tow for my truck and called Humboldt towing. They were not helpfull at all. There was a fire in the area l, but the route of travel for the tow truck was not compromised by the wildfire at all. They gave me the run around for days and I decided to go with another company that was willing to tow the vehicle from 2 hours away. I would never use Humboldt towing service again. They were rude and unprofessional. Don't call them!