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February 2024 by Kristie McDonald
I came in for a what I thought was a bad alternator and tires. A big car bill I wasn't looking forward to. Upon check out, I found I only needed a battery and there was a nail in my tire. They fixed my tire for free and a brand new battery for under $200. They checked to make sure my car was safe which is a huge piece of mind for and older women. The staff was so friendly and the technician were fast and professional. Thank you for being here for us in Humboldt county ❤️
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February 2024 by Charlotte OKeefe
The staff are always knowledgeable and professional, making the scheduling, dropoff and pickup process go quickly and smoothly.
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February 2024 by Cory Dickson
Great service and super friendly people.Great prices.speedy as well.
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February 2024 by John H. Moseman IV
Always appreciate it when someone takes pride in their work. The proof is in the results. This location has the type of communication you wish everyone had in the 21st century!
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February 2024 by Willy Harris
I have always been very happy with the service my vehicles have recieved in all of the years I have owned them. I highly recommend this store and it products and technicians.
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February 2024 by Brian Bellinger
Best tire shop in town. Friendly staff, affordable prices on parts and labor and helpful with a wide variety of maintenance issues.
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February 2024 by Lynda Anne (Artful Living)
The best service ever. Integrity honesty quality work. I will never go anywhere else. I love this place.
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January 2024 by Arthur Shirley
Clean store knowledgeable employees
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December 2023 by Ava ciaruffoli
I have been meaning to write this review for awhile now. They are absolutely amazing and honest. I usually end up paying less than what they quoted me because once they get into it sometimes they find it didn’t need everything they thought it would initially and don’t take advantage of people. I also got a brand new engine for my car for a recall issue for FREE. They recognized the problem immediately and told me to take it to the dealer. They didn’t charge me a dime for the diagnostic. They also repaired a hole in my tire recently for no charge. I absolutely love them!
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December 2023 by Ed Brown
When I delivered my Tundra ofr oil and filter service my backup camera was working fine. Upon picking up my truck, I noticed the backup camera was now working. I went back and discussed the problem with Richardo the gentleman who collected my fees. He said let me talk to the tech and of course the tech said he did not do anything to cause the problem. Richardo then stated sorry and goodbye. Basically saying not my problem but yours! All I can say is Firestone did not care or take responsibility for the damage to my backup camera. My backup camera was working when I delivered the tuck and not working when I received my truck back and I had not even left the Firestone parking lot! Severely poor customer service and not caring about my problems that they clearly caused.
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December 2023 by cat and lizard Riverwoods
I have had to come in twice in the last couple of months because of a nail in my tire. And they fit me right in and fix the first one and replaced the second one while I waited. I've been going to them for years and I like the people there especially Chris and Diana. In fact I recently recommended Firestone in Eureka to a friend of mine.
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October 2023 by Donald Price
Fantastic people working there. We were stuck on a road trip from Washington State on a Sunday afternoon. The fixed our tire for free(valve stem)and got us back on the road . Much Thanks to the lady that took care of us and the tech that fixed it. You saved us a lot of trouble. Recommend them highly.!
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September 2023 by Shay Duarte
Dianna was very helpful when I called to inquire about new tires, options, pricing, and scheduling an appointment. When I arrived for my appointment, they were friendly and efficient and got it done in an hour. They took great care of me and my vehicle. I will definitely be back in the future.
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September 2023 by MeghanChristine88
I called letting asking if they would be able to help me out due to my tire being low. I was told that they might not be able to see me due to it being almost the end of the day and they were booked. I ended up just going in to see if maybe they could see what they could do, and they ended up being able to help me out turns out I had a nail in my tire ?. These guys are amazing!! They have no idea how much they helped this mom thank you thank you.
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August 2023 by Will Dower
Five-star service without question. They're fast and quite affordable for tires and oil changes. I recently brought my car in to have a nail removed but since it didn't puncture the inner wall, they removed it and didn't charge me for anything. I highly recommend them.
