-
March 2024 by Kim K.
My experience getting glasses from Costco eye center. I took a pair of glasses I bought at Costco back, to update prescription 2/23/24. Had to wait my turn no problem but picking up those glasses is another story!! And not a good one Worst customer service! If I would have been acknowledged for standing in the pre paid pickup That would be a game changer but, to be ignored! Why have a pre paid pickup sign? You get a bad review! You will have to wait for everyone that is there before you to pick out glasses and pay! To not even get I'm the only one here sorry? Nothing! I went and asked her if someone else was coming in or off break "No" I called to talk to manager Tamera said "Oh, someone is on a break!" No, I asked only one lady working. Tamera offered to get my glasses ready for me, I asked so you can adjust them if needed "No" she doesn't have a license to do that! Hmmmm thought a manager manages all aspects of the business they are in charge of? Unsure when I will get my glasses going on a month! Is customer service a thing of the past? Maybe they can get the number tickets so at least you know when your number is close or if you want to take a number. No one has to talk or acknowledge you???
-
March 2024 by Ny L.
This location is small compared to any other Costco. All the staff are usually nice and attentive unfortunately today we had the worst time dealing with Mj today. Mj did not even put our items away in the box she just threw everything back in the cart all over the place with no rhyme or reason she was very rude the whole time from the moment we pulled our cart in to pay.
-
February 2024 by Glitterina Sassypants
Great Service, friendly staff.
-
January 2024 by Felix S.
This review is for the TIRE center. Spent 1.000$ on new tires, right after a sensor light came on in my truck. Instead of fixing it as a courtesy they blame us and say it was just bad timing. I find it highly suspicious that a sensor goes bad immediately after getting my tires changed. They wanted an extra 65$ for the señor to be fixed by THEIR MISTAKE. Next time I will go elsewhere.
-
September 2023 by Ashley Zeleznik
Best pharmacy in town
-
July 2023 by Kitten Erickson
Checking on a prescription that's on back order everywhere. Unfortunately they can't get it either
-
March 2023 by Vanessa Y.
This review is for the tire center. There was a tall gentleman wearing a beanie who was extremely nice and helpful! My car's tire pressure light came on and he redirected me to the complimentary air pumps. He even came out after addressing the other customers to check on me and teach me how to reset the light on my dash. Great service!
-
March 2023 by Bobbi J.
Other than manager Sarah being rude and shoving herself in front of customers like they don't exist without even an "Excuse me," it's one of the best shops in Eureka. Clean, well stocked, and tidy shelves! If only they sold those pumpkin pies year round!
-
January 2023 by Derek B.
The store is your standard Costco but the few times we have visited so far they have been low or out of the usual supplies- simple things like bananas or crackers and such. Never thought I would see a store short on produce. What was difficult to swallow from Costco, and I think it's the same everywhere is that we ordered an appliance from them and their delivery took over a month. And half of that time it was sitting in a single location not moving and. On one could give us any answers. Not Costco, not their shipping vendor. No one. So while we finally got our product, it took quite a while. Glad we have the resource in the area, but wish they would change their shipping model.
-
December 2022 by Roxanne Halczak
I enjoy the Costco pharmacy. The staff are professional and very kind and I do appreciate kind people.
-
August 2022 by Danielle B.
They wouldn't let my service dog in because she was in a cart. Said it wasn't sanitary. But I don't see them cleaning carts after every use and I'm sure My dog is a lot cleaner than most children that get put in the carts. Plus she was on a blanket I brought in for her. They give me a problem every time I try to bring her in and every time is a different excuse. shame on you Costco.... SHAME ON YOU!
-
July 2022 by Paras S.
Racist staff and clientele. Nothing new to report as many other reviews cover the same issue. Seems like the attitude in this part of town reflects an outdated anti Asian story from 100 years ago. No wonder eureka tore down their Chinatown. Staff that stare at Asians and laugh when there are racist and sexist jokes made at by other shoppers at their expense.Save your money and go shop at a different location. Let this branch go bust.
-
July 2022 by Crystal R.
Racist and sexist staff! Apparently this place is for white males only. Read all the past reviews. All victims are all female and/or minorities!I was at the entrance next to two white male checking memberships waiting for my fiancee. Out came a group of 7 young white male. I moved out of the way closer to the staff, but the group went out of the way to walk right next to me harassingly say "lets buy a girl at costco!". All of them laughed. The two staff smirked with them! When I went in showing my membership they both just cold stared at me. Nothing said. When my fiancee finally walked through the door, they both pleasantly smiled and said "thank you sir!". Is this the culture and professionalism of Costco!?A young asian female gets sexually harassed in front of the staff on Costco property, and they not only didn't do anything, smirked with the harassers!? Your staff is no better than that group of trashy racist people!If you are a young asian female, don't even come into this town alone! Spend your money elsewhere!Update: I just read all the past reviews here. Apparently rude and racist and sexist staff is a thing here. Its prevalent and been happening here for years! Most victims here are either minorities and/or women. Shame on you Costco! News for you: all the out of town minorities rolling in here in their Teslas or Rolls Royce isn't because they stole your jobs. It's because of mindsets and attitudes. And your staff's mindset hasn't changed since the 1800s! Time to evolve don't you think? Don't bank on the government racially ousting people with some Exclusion Act again. We are as American as you are, and we will certainly be excluding this place from any future shopping sprees.Also, culture rolls down from the top. Management here is pretty trashy too I bet! This place needs to be overhauled! Hire diversity!
-
July 2022 by KM P.
Best place ever. I could live here if allowed lol. always friendly staff and it's great to see the same people when we go.
-
June 2022 by Amelia M.
I'm reviewing this Costco just to give a shout-out to all the great people working here. I visited with my mother, and people offered to help us load bulky items into the cart as we shopped, helped check if a special item was in stock, helped my mom find what she was looking for... just great friendly service! Everyone preparing food samples was lovely, the gentleman checking us out was patient with my mom's Costco "cash back" coupons she had been carrying around for 3 years... Thank you for your kindness and patience, all employees that helped us at Eureka Costco! It's crowded, but there is a good selection and great people here.