8AM - 5:30PM
617 Summer St, Eureka“I called and we discussed 2-front windows and windshield visor. He told me it would take 1.5 hours. I showed for my appointment and he told me he could only do the visor if we had time. I was confused because it was discussed and I figured he'd make time for it in the appointment. But then he didn't do it. When I went to check out he told me he only had me down for two windows. I told him we definitely discussed it and he wasn't even willing to push a half hour into his next appointment to help me while I'm still here even though I'm from out of town. Not the best customer service.I'm bummed to be leaving with the job not completely done and now I have to make another appointment. He offered for me to come back in the middle of the day, 5 hours later. Unfortunately, i have my day booked. BummerUpdate: They called me and offered to do the visor for free since the next customer was willing to push their appointment back.”
“Super happy with our upholstery job. We have an old truck that we take to the beach and the upholstery was in tatters. The new upholstery matches the old interior perfectly. Phil is the man.”
“We were on a trip visiting Humboldt (used to live in area) and got rear-ended losing our back window. It was close to closing time, and while S&H didn’t have the glass we needed, they still invited us down, helped us to get the glass vacuumed up as best as possible, applied a clear plastic sheet and taped it up - even giving me the roll of tape to go. They wouldn’t let me pay, and were so kind. We are very grateful! S&H - you helped us get home safe! Thank you!”