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January 2024 by CSM Retired
When it comes to my feelings about Belle Starr, one word comes to mind - WOW!! But one word will not do justice to Belle Starr and its staff because of their great prices, very fast service, quick customer service, outstanding communications, and to top that off, is their honesty, care, & loyalty to the customer. As one can see, if one's purchase(es) is/are above their established standard, your shipping is free. I submitted two separate orders (about 10 minutes apart). That being the case, I understood I would have two separate shipping costs ($4.95 each). When Belle Starr personnel (Sue) noted there were two orders going to the same address, the decision was made to refund me $4.95. How often do you experience that?! This day and age we shop at larger stores, mostly online. But we should reach out and support smaller companies like Belle Starr. After all these smaller companies are owned and ran by our neighbors.
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December 2023 by Susan G.
This is my favorite place to shop. I find lots of clothes that I like, and the people who work there are friendly and knowledgeable. The one time I had a problem with a pair of jeans that broke down after not very many wearings, the owner Sue responded to and resolved the problem promptly.
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June 2023 by Mary Bustamante
Belle Starr is by far the leading apparel destination on the Lost Coast. The selection of fibers and styles are incredible. I’m always impressed by the styles and kindness at this store. Such a pleasure to have this available.
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June 2023 by Lynn Barclay
Outstanding customer service. I was ordering from a distance and they answered every question clearly and promptly by email. This is the kind of customer service that one cannot find any more!
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May 2023 by Skyler G.
The staff is very rude, went in here with my daughter a couple days ago while we were visiting eureka and they were on their phones sitting by the register the whole time. Very unhelpful. They were whispering and laughing while we were shopping. We felt uncomfortable so we left without purchasing anything. If I were those girls I would be more friendly based on the fact that they make commission.
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January 2023 by sherry
I bought the best hat here. They had great scarves and socks, hats & gloves & the clothing was unique.
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September 2022 by Carol H.
This is my favorite women's clothing store in Eureka. They start a dressing room, bring you different sizes, always greet you when you walk in. I shop there on Sundays and have consistently received five star service. They carry great brands. You do pay for the quality, but their clothes are timeless and hold up great in the laundry. Every Sunday that I have been there there has been out of town groups exploring old town. They are greeted enthusiastically, and always seem to have questions about Eureka or Old Town. They walk out with a great impression of the people who live and work here. Another reason I consider Belle Star a 5 star business is that they are locally owned and the owner donates her time to local projects. I love to support the businesses that help our community. Oh, they also have a reward program, so you can accrue points each time you make a purchase. No matter the occasion, or just needing something new, I can always count on Belle Star do have the right, unique item.
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August 2022 by Jeff Thungc
The the staff there are so friendly and helpful. My wife went into the store because they had some displays outside and as she was looking through the clothes hanging out there and picked a few and held them. One lady came over to help her hold the clothes for her while she looked through others. They actually had three people helping her. That was great customer service.
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April 2022 by Julia A.
Absolute best selection. Only place that carries Not Your Daughters' Jeans! All the clothes are super comfortable and well-made and there's a good range of prices. The employees were also super friendly to me and they play actually really good music.
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September 2021 by Evolving Daily
High Quality, Flowing, Graceful... the Belle Starr store means all this and more.Hoping to get some of the bamboo leggings everyone is wearing!
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May 2021 by Terri Bonow
Beautiful scarves, blouses, sweaters and pants are throughout the store. It's very stylish with a unique North Coast feel about the clothes.
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February 2021 by Indra M.
I love this store!! I spent a few hours here last week while I was up in Humboldt visiting my parents. Things have been very stressful at home. Relationship problems, trying to buy a house on my own problems, is my work going to stay the same problems... you name it!! So I run away to Mom and Dad's to hit the reset button. Part of doing this always involves a little spree at Bell Starr. I used to head to the store in Arcata, but now it is off to Eureka. I had the owner all to myself for a couple of hours while I explored the many treasures. This was one of those times that everything fit and I did a fine job stimulating the economy in Eureka. I don't mind that at all, as that is where I grew up and I will always consider it (Mckinleyville) my home base. I got a great selection of clothes from dresses to pants to sweaters to tops. I will enjoy these wonderful soft clothes and be back for another adventure in the future!!
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February 2021 by Joyce U.
I love this store, great well chosen selection of pants, tops, and cute dresses and skirts. Staff is always really helpful, and I love they're selection of sweaters. Definitely worth a stop
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January 2021 by lj smith
High Quality, Flowing, Graceful... the Belle Starr store means all this and more.Hoping to get some of the bamboo leggings everyone is wearing!
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November 2020 by Marianne Waters
One of my favorite places to shop in Old Town Eureka. Cottage industry clothing plus - I get so many compliments! Sweaters, Jag Jeans, scarves, you name it. It's all here.
