AutoZone on West Harris St in Eureka is a leading retailer of auto parts, maintenance items, and car accessories. Multiple reviews highlight it as a place with great and outstanding customer service, with one customer calling it hands down one of the best customer service parts stores they have been to. Staff members are described as very helpful and more than willing to help fix any problems. Specific examples include an employee who installed a brake light switch to solve a problem and others who came outside in the pouring rain to change headlights or test a battery. This consistent five-star service has made AutoZone the go-to for auto parts for many customers, who express gratitude for the good people willing to help in their town. The business is appreciated as a valuable neighborhood resource for keeping cars running.
Kerry was fantastic!! Went above and beyond to help me. Great service!!
July 2024
These folks are good at listening so they are more inclined to find the items you need. The prices are comparable to other auto parts stores but the service sets them apart. Maybe not as knowledgeable as Napa, but, they are happy to find the parts and solutions. Good customer service goes a long way!
May 2024
Larry Adam’s is a great worker there at Auto Zone. There was fast customer service and good support.