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March 2024 by Kun Qian
A bunch of worthless people intruding the neighborhood at midnight to wake me up with loud tow trucks. Cockroaches
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February 2024 by Yasin Peker
I was need towing at 5:00 am couse of parked car at my garage door and thry didn’t come for town. I couldn’t call another towing company because westernt towing has contract only. Terrible company
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February 2024 by Monica
Rude owners , 400 when they had the car less then an 8 hours. I wouldn’t even rate them but I had to put I star for these scammers.
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October 2023 by Brittney Sullivan
Predatory and awful. They had my friend’s car less than an hour and then charged her $400 to take it out of impound. It was an extra $100 for an “after hours” charge, but they’re the ones who were out driving around “after hours” looking for cars to tow and ways to make some quick money. Complete dishonorable scam artists. So sad.
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August 2023 by FSV Top Reviews
Scammers! They are hunting for cars! They towed my car parked at home depot literally right after i left within 30 mins they took it with the excuse that it was abandoned. Lawsuit this mfs
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July 2023 by felix lopez
They towed my car, what do you expect.
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May 2023 by Dakota Carey
I ain’t like the way they looked at me when I was getting into my community.
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March 2023 by adriana guerrero
Bad customer service! The woman who answered the phone didn’t state her name and very rudely hung up on me! Didn’t say she was ending the call and didn’t answer my questions! It’s not good customer service for dispatchers to hang up on callers! The dispatch didn’t arrive ! Took over 30 mins when I called for an ETA they were still 15 mins away! Worst Towing company in North county !
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March 2023 by Victoria Carlos
Fraud. From my own parking lot?????
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February 2023 by Saman Monjezi
They stole my car from my own parking spot. Lawsuit coming their way.
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February 2023 by Webster S.
This company is engages in predatory towing practices. They are extremely rude and unprofessional. They make threats of assault. They specifically target and tow vehicles after hours so they can charge additional fees.
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January 2023 by Taylor H.
Straight robbed me. We have this empty space in front of my complex that multiple of my neighbors cars have parked at some nights. Decided to park there for a day or two, walk out to go to work i was at my car before they could even tow it, told them I will move it. They said nope, someone claimed it was there spot never seen a single car there for months straight. It's been a few days and still no car there at all plus no number claiming it's a parking spot for someone. (All spots have numbers) At my own complex in front of my place it's crazy the lengths people will go for no reason They had my car at there tow site for less than 30 minutes drove there right after it happened... and boom $300 I'm baffled
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December 2022 by Sam Y.
Damaged my vehicle after illegally towing my car!! Lady in front office is grumpy and miserable and refuses to assist unless cops arrive. Why would chp or local PD use this s*** tow company is beyond me. Trucks are beat up and the drivers are high as hell. now I have to raise a civil matter in order to get my money back and damages to my truck repaired.
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December 2022 by Charlie J.
My rental car was towed on Friday night. Didn't find out where it was towed until the next day. People that work in Western Towing are definitely rude and don't know what customer service is both on the phone and in person. I was told that they would call 6 pm. Never received a phone call. I see how they try and deceive you with a promised phone call so they can get more money out of you. I'm definitely reporting this to all avenues so that businesses like this don't take advantage of people.
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December 2022 by Kyle D.
They literally stole my car out of a private garage, parked in spaces which I own & pay for. Unbelievable, horrible business practices.THEN they have the AUDACITY to attempt to charge $390 for my car which they had no right to take. Horrible employees too.
