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January 2024 by Alex Trueba
The staff closes the store before the posted time, they saw me walking towards the door and looked the door anyway, it was 15 minutes before 10pm
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January 2024 by Jelan Mustafa
I wanted to share my experience at the pharmacy yesterday. Megan was so helpful and quick! She was also very kind. Jenny, was also helpful in explaining the medication to me. Highly recommend.
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November 2023 by Cathy A.
I made an appt for my elderly mother to get a Covid booster. I received four reminders and got her there fifteen minutes early. After waiting 25 minutes they told her they couldn't take her right then because the computer hadn't informed them that she'd signed in. She doesn't understand computers. It upset her. She'd signed in but they had to wait for the computer to spit out a paper to let them know she was there! She's always walked in and gotten her Covid shots. They need a better system.
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September 2023 by Elaine Rose
These people will profile and be rude to you for no reason at all. I work as a graphic design inturn at City Hall, I came down today to get a snack while on a break. I came in, left my bag by the door so there was no confusion, walked around for a bit, got my drink and snack, PAID, got my bag and left. Only to be followed outside from a white women with curly brown/red ish hair rudely asking me "are you going to pay for your stuff?" Mind you I noticed this women watching me in the store and didn't think much of it untill now. My RECPIT STILL IN HAND I told her I just paid and asked if she wanted to see it to witch she takes it from my hand and looks over it, just to go "oh well she said she didn't see you." Refuring to the girl at the cash register. I had just paid not 3 minuets ago at this point. Are you serious? No apology or have a good day or anything?! Just acuse of me of stealing and then walk off?! I have NEVER delt with people so rude for absolutely no reason, I didn't even get an apology for the false accusation. 0/5 stars. Maybe just be better people.
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September 2023 by J Bennett
Don't go to this establishment, cockroaches everywhere!
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September 2023 by D D.
Pharmacy Review: I just had spine surgery and my physician is prescribing multiple meds which I'm aware there's a shortage for one in particular. To be proactive I called Walgreens locations to see who had it in stock so that my doctor could send it to the right pharmacy. I called three locations that were able to confirm that they were all on backorder. The 4th location I called, 111 W Washington Ave Escondido CA, refused to confirm if it was stock. I was told that the physician had to call and speak to the pharmacist directly. I told her that 3 other locations were able to confirm for me and asked to confirm one more time if they can confirm availability to which she said "Correct. The physician has to call the pharmacist and speak to him directly." I'm in an incredible amount of pain and still recovering from spine surgery. I was trying to be proactive so that my surgeon could send it to the pharmacy that had it in stock and to be told they couldn't confirm availability and the physician would have to call is beyond ridiculous. I wasn't asking to fill the medication, just if it was in stock. I'm floored at the lack customer service for this one inquiry.
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September 2023 by Dani D.
Going to the computer is a pain in the ass they just loop you around and round and round. You never get your questions answered and then you get hung up on. Hate this system.
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June 2023 by Alexis S.
I love the pharmacy here, they are usually very nice and helpful. At least, the assistants. Today I went in to get my prescription and the pharmacist was there on the computer - no problem. But, she didn't greet me at all - again, no problem. The problem occurred when I was standing there for a total of 8 minutes, she never said a word to me, and instead of helping me she decided to A) make a phone call, B) unplug the phone cord from the phone and untangle it? Okay? All whilst NEVER even looking at me. Finally, the nice technician came back from emptying the trash I believe and helped me. Are pharmacists not allowed to approach the counters and help customers? Am I missing something? It was honestly very annoying and I never write negative reviews or complain about this type of thing since I am a young girl I don't really care to - but the lack of service from the pharmacist scared me due to the fact she is handling medication and seems to put no care into the customers. I feel like they should hire a pharmacist who actually does their job, at least greets customers and says "I'll be with you in a minute", and doesn't have such an entitled look and demeanor about her. It was very annoying and grossed me out if I'm being honest.
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February 2023 by Judith N.
Got a free photo today. Was excited to get it....didn't look at it until I got home....but my digs nose was partially cut off..
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December 2022 by Alex D.
Well, this Walgreens is on Washington so that's your first cue that this place is not in the safest area of town. I got out of my vehicle to walk inside and I'm not kidding, around 7 pm there were two men in different cars who parked their vehicles at weird angles in the parking lot, had gotten out of their cars and were screaming at each other, threatening for the other to come fight. I guess this isn't really the store's fault, just something to be hyper aware of. Once inside, the employees were really nice and helped me print my photos. The store is well organized, brightly lit, and clean. Love that. Great job and hard work to the employees.
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October 2022 by Silent Marine
Some of the employees are nice. One pharmacist was very kind. I never had any problems with my prescriptions here. Today I was told my medicine was having a Insurance issue because my insurance likes to spread out medicine longer. Ziphlia I think was the ladies name had a big attitude when the pharmacist called me up right after speaking with her she said "I just told you need more time" I said I am sorry your boss just called me. The pharmacist agreed she did and all where done. Then Ziphlia says oh whatever. She needs to be removed
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June 2022 by Chelsea Hara
My mom and I came to pick up her prescription for an allergic reaction. We were told the the one would take 15 minutes and they would call when ready. They didn’t call so I went inside to talk to them. The same woman who helped us in driveway was there and she asked how she could help them started walking away so I had to repeat myself again. I was told it would take another 30 minutes. I reminded them that my mom needed it as soon as possible for her allergic reaction (itchy hives all over her body). They started talking to the customer behind me to keep the line moving even though I wasn’t done being helped yet. I asked if they can send it somewhere else and she said sure. I had to ASK what the address was of the new pharmacy since she wasn’t giving it to me. The woman had very curly hair, was extremely rude and not helpful at all. Very disappointed and we ended up going to the Walgreens on Valley Parkway who helped us within 15 minutes.
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January 2022 by Michelle B.
For the pharmacy dept. - I understand you probably deal with a lot of stupidity daily, but do you really think having an attitude with every customer helps that? I'm sitting here watch this lady at the counter confront each customer with a slick attitude.
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December 2021 by Melanie Rodriguez
Had Covid shot scheduled for kids at 9:40. Tried to go early so they wouldn't miss school - Pharmacist refused to give early. Husband went back at 9:30 and he is now waiting over an hour past our scheduled time. Also, all their posted discounts are scams. Get $5 off coupon for next purchase is not day of - applied to your account next time. Would never shop there again.
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November 2021 by Jay Dub
Place is pathetic, waited on hold for 30 min before I finally gave up and said forget it!
