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November 2023 by Lorraine Brogan
Good luck getting prescription status or information on availability. Even commonly prescribed medications can take days to fill.
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September 2023 by Erin D.
The good reviews are accurate in my experience. I was going to a Walgreens much closer to home. I had a much different experience
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August 2023 by Sharkey F.
DO. NOT. GET. PRESCRIPTIONS. FROM. HERE. They overcharge at a disgusting rate, and should be ashamed of themselves for taking advantage of customers. Tried to get meds filled- online every it said it should be around $30. Once it was filled, they said it would be over $500. We took the prescription literally across the street to Vons and got it for $37. If you value fair prices, go literally anywhere else.
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March 2023 by Joel C.
Paid in cash and the cashier lady was putting every bill through the counterfeit machine including $1 bills! I get hundred dollar bills but 1s? Felt bad for the person behind me. Extremely slow and unprofessional service.
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December 2022 by Holly T.
I love this Wallgreens, everyone is very helpful and friendly. The pharmacy is works hard to make sure my medications are ready on time and they always answer any questions with a smile. It's a smaller store than most but I keep coming back because of how the employees treat me and of all the bargains I always discover.
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October 2022 by stella c.
Thank you Ms Rebecca for saving me money today by having me use the Walgreens app on my phone.
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July 2021 by Sara G.
Do NOT do your travel COVID test at this location. They have lost our package between the store and fedex, and we have now watched our flight taxi out of the runway. Thanks Walgreens!!!!!!
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February 2021 by Nick T.
The pharmacy staff is excellent. They are polite, helpful, informative and patient. When we are not feeling well they are always working hard to fill our prescriptions, answer our phone calls and questions, They are there for us at Walgreens on Felicita. I'd name Pharmacist Chao specifically who knows many of us by name, and takes a personal interest in making sure everything is done perfectly.
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January 2021 by Norbert K.
First time in this Walgreens, and I was very disappointed. Shelf stock was low in many places, and items that Walgreens advertised as weekly specials were out of stock. Staff was not helpful. There are three other pharmacies on this four corners. I don't think I'll return to this Walgreens.
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January 2021 by Joe T.
I have been here several times before to pick up random things like a drink or an OTC item. This review is more for the staff working the photo center. I was here to pick up a photo order for a Christmas gift. Order was completed in a timely fashion and ready to go. Staff was friendly and made sure that my photos were done correctly and I was happy with them. Overall, a great experience.
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January 2021 by Okie E.
The customer service given me by one Asian lady was out of this world. I wish I had gotten her name. She was very personable. She deserves a raise for sure. CVS needs to steal her away so she can train their inept staff. Shop Wal-Greens!
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September 2019 by Denise S.
I just received an unexpected call from Chelsea that works at the Pharmacy. It really made my day to say the least. I started a new medication last week and she followed up to see how I'm doing. It wasn't a quick follow up either she cared and listened, isn't that awesome? It's the little things. Thank you Chelsea!
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November 2018 by Amanda B.
This place is the worst and least helpful pharmacy I've ever been to (I'm a chronic pain Patient and have been to them all)! I have a procedure today and my doctor office called in a prescription for Valium (I get really nervous before surgery) my doctor called it in at 12:00. My appt being at 1 I was going to grab the prescription on the way to the hospital. I called the pharmacy to let them know it had been called in and let them know i was on my way to get them. I asked her how long it may take and she said she hadn't even started so more than 20 min. I asked her if there was any way she would be able to put a rush on it since it was an emergency. She responded with that is our stand wait time. I told her I understood but my doctor had called in the prescription an hour before and I (that's where she straight up interrupted me and said I told you 20 min is our stand wait time). Shocked I said okay I was on my way and would see her soon. We arrived 15 minuets later and she told us that it was not ready and rudely told my mom "I spoke with your daughter just 5 minutes ago and told how long the wait will be. My showed her the time stamp and said she called you 17 minutes ago is it almost done. She replies that she hasn't started even it. My mom told her the same thing I did that I was headed in for surgery and needed my meds. The doctor had called them in over an hour ago. She has the balls to say "well the longer I stand here talking to you the longer i will take". Then hangs up the phone and walk away. My mom said and this is what everyone always thinks!! How long can it possibly take to put 20 pills in a bottle!? She told my mom if someone pulls up behind us we need to leave (why because you have to take care of them in a certain order so if we were here first by her logic the next customer should wait also. I understand if she was in the middle of handling prescriptions but if a patient comes in with an emergency and needs pill right away, you don't have to fill someone's who won't pick it up for four days you can start with the person who needs your help. Having been through 8 years of pharmaceutical school I would hope this girl was smart enough to prioritize an emergency. But alas Chelsea was not only rude but also not smart enough to think rationally. Now normally my review would be about just her and how horrible she had treated myself on the phone and my mother in person, but I happened to try to pick up a new prescription a few days prior to this incident. I had to pick up two things. He said the wait would be 30 min so we pulled out to let the next person use the window. We arrived back 30 minutes later to pick it up and he told us he was not able to get my the patches yet so I asked for my pain meds and we could come back (my pain was unbearable that day). He told us since he hadn't had the correct patches and wanted to call the doctor he hadn't filled my pain prescription. What!?!? So we asked him what the doctor had said about the patches and he let us know he hadn't called the doctor yet. So we drove around for half an hour waiting to pick up my pain medicine that he didn't bother to take care of. I was throwing up in their parking lot from pain while I waited for them to not take care of my prescription, not bother to call us and let us know it would be longer, or not even calling the doctor to figure it out. If I could give Walgreens a negative review I would. I will definitely stay with my local valley center pharmacy.
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May 2018 by Jewel S.
This is my favorite Walgreens! The staff, both clerks and managers, on any given day are consistently helpful and polite. I very much appreciate the consistently caring and well-rounded customer service. For example, Jill, a store manager, dedicated approx. 20 minutes to helping find the best products for my graduation which was invaluable.
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May 2018 by patty c.
This place sucks when it comes to picking up prescriptions. The counter help is unbelievably slow. They act like its their first day on the job every time I come here when they have been working here for years. I don't recommend this place to anyone for prescriptions anyways.
