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August 2023 by Bonnie Conrad
Great!!
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April 2023 by Jose M Aispuro
Friendly and helpful
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September 2022 by Samantha B.
This is by far the most unorganized Vons on the planet... With the most poorly trained staff. 1 star because at times they do seem to try.
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September 2022 by Anthony R.
OMG VONS HELLO what is going on with your stores in Escondido??? All of them are just BAD Customer Service is a joke Especially this one located in Felicia I went in there this morning just needed to by two simple things. milk and cereal. The heavyset cashier and the other employee when I approached the checkout lane were talking about alcohol drinks for five minutes as the employee was shopping not even acknowledge of my presence the CUSTOMER I was there. When finally I had to blend in on the conversation just to get out of there. As I was served the blimp was giving me attitude and arrogant disposition. I left in angry and upsetting matter. VONS I don't know what happened to your stores once upon a time you were wonderful Fresh produce clean store WONDERFUL ASSOCIATES. Days are gone now. I am NOT AND WILL NOT every be a VONS Shopper FAREWELL VONS
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August 2022 by Jenny N.
Martha the cashier was in a horrible mood and treated so many customers poorly today. Went in to grab some rotisserie chicken and she gave me attitude because I asked her for help at the self-check out. She then asks for ID from two young men who were only getting a protein shake. If you're the manager of this place, please give her her annual review early. I'm disappointed in her customer service.
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August 2022 by Tom H.
I shopped today and reviewed my receipt and found that I had not received my expected member discounts. Took my concerns to the help desk, where Donna (I hope I have her name correct) was awesome in helping me correct things. Explained how the electronic couponing system had changed, and gave me the discount I expected. There's too little customer service these days -- but you can count on Donna. Thank you.
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June 2022 by Melissa R.
I go here for certain items they always have better deals in than Food 4 Less, Walmart, Kroger, etc. please checkout the photos below! 4 steaks for less than $50! They also have the best fruit tart! We ordered a quarter sheet and they gave us a half sheet for the same price! This is my husband's favorite dessert! I would go here for these items because they have great reduced prices. Get to know the staff and they tend to give you the best deals!
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June 2022 by Kari L.
Wow! What happened here? The people they have hired really don't want to be there. Who tells the customer how much they don't like their job and how many hours til they're off? Has happened three times now. I stop in early to pick up an item or two for a lady i care for. It's strictly for convenience that i even stop in. Maybe I'll go to Rite Aid or Walgreens where they are at least friendly. If you are working at Vons, be thankful you're working. Don't slouch, get off your phone. There is always something productive to be done!
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May 2022 by Cris D.
I love this Vons. It's well organized, the checkers and baggers are always personable. Ha in Pharmacy has done all three of my Covid vaccines, she's an angel. I was horrified to get vaccinated until her. It just feels like home. I drive from Twin Oaks in San Marcos just to go to this Vons, passing lots of other grocery stores.
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April 2022 by Annette G.
Brandon, the assistant manager, was sooo helpful in trying to solve an issue with my online order. I ordered groceries, but somehow an issue occurred. I was charged but the order was not assembled and I never got confirmation that it was ready. Brandon assisted me and spoke with someone in the consumer department. He solved the issue and called me three consecutive days in a row to make sure I got my refund. I have never received such amazing, friendly and prompt support from a store member. I have always had good experiences with vons, but this one was memorable. Thanks Brandon !
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March 2022 by Michelle Mahoney-Ditsch
i have been going there for a lil over a year. I haven't had a bad experience. I am always greeted nicely and I love the starbucks staff (almost all of the) there is one or 2 bad apples. but overall they make my morning and afternoon visits to starbucks pleasant. they know my drinks, they know my name and they respect me. PS Ash the manager and Jezzabelle Rock. i enjoy my visits.❤❤❤
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January 2022 by Josh S.
Nasty vibe I had from the lady at the front here. I don't recommend if you want to be treated with respect
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January 2022 by Josh I.
Nasty vibe I had from the lady at the front here. I don't recommend if you want to be treated with respect
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December 2021 by Ryan Miller
These folks are working hard vaccinating all day long. Jackie helped me out, he was great. Hoping they all get a fat Christmas bonus and a raise for their public service. I’m sure they are making Albertsons a nice profit too so hoping they share the wealth.
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November 2021 by John R.
I have been shopping at this store for over twenty years but I will not be returning! When I went there this night with a boat load of groceries, due to Thanksgiving being right around the corner i was forced into the self checkout due to the lack of people. due t having a great deal of groceries I started bagging as i scanned since not all of them could fit on the setting area I simply put them in bags after scanning when a staff member came and said i could not put them in like that before paying and insisted i take them out becoming increasingly aggressive. in the end i was forced to leave without my groceries in total wasting about two and half hours of my life over a trivial matter. The self service was horrible, the rules ridiculous, and the staff both rude and unhelpful not even lifting a finger to help a customer instead forcing them to leave. I have been to many stores but never have i ever been treated so badly and now vons has lost my patronage for good!