-
February 2024 by Kris Preston
I just upgraded my phone and Verizon plan and it was a good experience. Maritza was my sales person and I highly recommend her. She was friendly, professional and knowledgeable.
-
December 2023 by PepperandSusan Kelly
Maritza is an excellent employee! Patient and professional!
-
December 2023 by Suzanne Foucar
Went to purchase new phone. Excellent experience.
-
November 2023 by Frank Hines
Ask for angel. Great customer service and quick to get you in and out.
-
November 2023 by Fernando Mondragon
Waited an hour to get help, and they couldn't reactivate my phone.Would be nice if this wasn't a ghetto store with only one employee
-
November 2023 by Tootall Trucker
Don't bother coming to this place for accessories for your phone (purchased my phone from here and no clips to carry around my phone on my belt).
-
September 2023 by Rosa Castillo
The Verizon store in escondido is very helpful. He helped me solved my issues very quickly and was attentive and knowledgeable as well as customer service friendly. He was able to solve all of my issues! I will be coming back again! Thank you for all your help!
-
May 2023 by Kasey Skinner
Staff was super helpful and friendly. Highly recommend this location. The manager (I think her name was Shannon) was awesome!
-
May 2023 by Donna T.
The employees at this store used to be great, but lately no so great. They are a bit rude and unfriendly And not very helpful. Half the time they are not open at 10am. I don't know if Elmer still works there but he was great. We will no longer go to this location.
-
May 2023 by Jesse Thomas
The gate inside is closed but the door is unlocked and its opening hours and they say we're not open yet because we're inventory and it's been this way for quite a while now
-
April 2023 by Nick Lotfi
I came in looking to upgrade my phone and plan, Olivia did everything for me really fast and explained everything to me. Thank you I appreciate the hospitality
-
April 2023 by Michael Flynn
Excellent. Shannon is the best. Professional, courteous, knowledgeable, a get it done people person. Superb.
-
March 2023 by CMLanotte
Horrible store. Doesn't open when it's supposed to. I've wasted a couple hours just waiting. There's only one employee most of the time and they came help everyone because they're not a manager! 4 hours there last night and my phone was worse off then when I walked in. And right now I have a phone that doesn't work and can't do a thing about it because no one is in the store and they won't help over the phone because I got the phone at this store! Avoid this location at all costs
-
February 2023 by Michael Armstrong
I honestly hate going to any Verizon store but I needed help. Oscar was so helpful, informative and and kind. I was very grateful! Everything went very smoothly!!
-
February 2023 by Mitra Colbert
I was getting my device order for me from the store,Shannon (store manager) was rude and made painfull transaction and stressfull return and over charged , also unprofessional with no customer service skill, i am loyal customer of Verison never had bad experience with verison, i called verison to solved my issue Shannon made me pay all the over charge fee and she didn’t want waive any extra charge and pay my money back, even i bought the device 2 hours before return because it was cheaper on line with no extra charge for placing order or return fee, or shipping, Shannon as manager never offered me promotion retail value, DO NOT DEAL WITH SHANNON She doesn’t have any customer service skill and she is rude. I don’t recommend this store. This company need more training for employees. How they can solve the problem for customer and take care of customer needs.
