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November 2023 by Paula Marie Mancilla
This just happened today and I had a very funny and EXCELLENT experience!!! ?? shoutout to USPS 1170 E Valley Pkwy Crew & Supervisor/Manager, SIR MAURICE!!! Thank you so much for taking care of my package ASAP, driving all the way to our apartment & and dropping my NOT SO FRAGILE BUT VERY IMPORTANT package in front of our door when it got delivered in a wrong unit due to some WEIRD SHIPPING LABEL PRINT!!! ? ?❤️ Y’ALL ARE THE BEST AND GOES ABOVE & BEYOND your job!!!
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October 2023 by Joel C.
Update: Went here in a desperate attempt to locate a package that was marked as delivered, but was sent to a "parcel locker" in the wrong zip code. I have a normal mailbox that does not have a lock, so I was very confused. Perhaps more confusing though is the line here which is either "USPS Pickup" or a line that has no indication of what it is. It turns out I should have gotten in the pickup line. In the end the man was unable to help me locate my package and could only make guesses as to where it could be. I'm at a point where I will dispute the transaction instead since I did not receive what I paid for and can't seem to get it no matter what I do. If you have to come to this horrible location, whatever you do don't go when the high school next door is getting out, because it will be much harder to get into. Overall a terrible location and almost impossible to enter coming from Escondido and not Valley Center.
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September 2023 by Jessica Soto
Really bad costumer service they made me go back 5 times for my package that supposedly wasn't there when this whole time was there ,and where I made my order said it was delivered to them
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July 2023 by James “Jim” Peret
It's the Post office, Short wait, friendly and helpful employees, just what you would expect ☺️
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April 2023 by Letty B.
Terrible customer service!!!The male supervisor (Hispanic or Islander) here sucks , always has an attitude, and cuts you of when speaking.
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April 2023 by Kaya R.
very poor customer service, the lady at the front recommended that I use a specific box instead of the envelope I had already put all my stuff in because "it would be cheaper" then proceeded to still charge me for the envelope and the new box... save yourself and go to a different location.
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March 2023 by Amarie R.
Judy is a CAPITAL B. I always have my packages ready to go and she never smiles at me or greets me with anything except a look of disgust. The older lady that she assisted before me was an unorganized mess and Judy didn't mind she just smiled away. When it was my turn to go to the counter, she just said, "next" and carried on. No, "hi how are you?", nothing. Scanned my code, printed my label, said "next Wednesday" and handed me my receipt. The lady before me, she smiled from ear to ear as she handed her the receipt and mentioned that there was a survey at the bottom. Can't wait for her to leave or retire already. This location will be a happier place without her.
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March 2023 by Becky Pietrenka
Inconsistent service at this location. I hate that we’re forced to have a P.O. Box with no alternative/easier options for package pick up.Mail is consistently delayed or never received.
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March 2023 by Sheeva Toraby
Always no line or a very short line! Friendly staff and convenient parking! My favorite post office in Escondido
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March 2023 by Ellory Y.
I wish Amazon will drop USPS as one of Their shipper for the following reasons:1. It take a long time for USPS to deliver packages compared to other. The packages are always delayed in my area especially if you had a free one day or tomorrow shipping. At the least, if the package is to get at its destination by the next day, they SHOULD NEVER USE USPS.2. USPS many times deliver packages to the wrong address causing the package to arrive late.3. They do not deliver on Sunday so the overnight or 1 day service which falls on a Sunday will arrive on Monday so it is delayed.I can list a few more reasons why Amazon should not ship via USPS. At least make UPS the choice shipper for overnight or next day shipping.
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February 2023 by adeleny
workers were very rude experience was very bad!!! My package was said to be there but they said it’s not there? I asked simple questions and they respond with attitude and they do not smile
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January 2023 by adi
workers were very rude experience was very bad!!! My package was said to be there but they said it’s not there? I asked simple questions and they respond with attitude and they do not smile
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September 2022 by Panda Austin
I have never in my life experience what I’ve experience since moving to valley center .. I moved here April 2022 and have lost $600 worth of business mail .. license, checks, social sec card, etc. I have gotten the run around .. there is one lady manager that is alot of help but when she isn’t around PAULIE the male manager says I don’t have mail, my mail isn’t being delivered to the mailbox I WAS ASSIGNED WHEN MOVING HERE NOR THE ONE THEY CLAIM IS MINE that I have no key for etc. the mail lady TAMMIE is terrible, she has a nasty attitude & when she decided to cop an attitude with me today when I caught her at the mail box thinking yay. I can get my mail and clear it up.. oh noooo she was NASTY! said she didn’t care about mine or mt moms missing mail & was not trying to help me at all .. we ended up getting into an argument then she threatened me.. once I realize I was talking to a wall like PAULIE I left and now looking into legal action because this is not right !!! I even requested picture mail where they email me my mail and a hold .. I have proof I have mail there they aren’t giving me including my mothers license ! They aren’t holding my mail like I requested at this point I feel so beyond helpless on my united state post mail.
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July 2022 by Deanna Lengua
I wish I could give 0 stars. EVERY TIME I need help from this place, it is a nightmare. They lose mail, including Medications. The mail carrier tells me they delivered it. I need a new key and I get the runaround. The manager always says he’ll call me regarding different issues over the past couple of years and he never does. I wouldn’t even go here to buy stamps.
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July 2022 by Jackie SR
Nice if your nice. Busy but line moves quickly. Nice location ?
