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March 2024 by a
Incredibly unprofessional employee at this location. I went in for a passport application. The employee inspected my documents then stated they only take 4 walk-ins. Why couldn’t he have said so from the very beginning before inspecting my personal documents? Further, he told me “you will get a lot farther being honey than vinegar” even though I hadn’t even said anything other than standard interactions and questions to help aid my future visit. He also told me that (since I am 17-year-old applying alone with a parental acknowledgement note) it’s “up to the person processing the application if they will need a notarized statement” and that if they’re “in a bad mood” they wouldn’t do it. He has a bad case of power-trip. This man is mixing his personal emotions with something that should have been professional and simple— I already had all of my documents and pictures prepared, not to mention proper form of payment since their internet is currently down. Their website doesn’t specify you need to show up an hour early for the walk-in; of course, it makes sense so that you can apply during the open hour but it fails to mention there is a limit. I understand they’re understaffed but this does not excuse his behavior and words to me. Highly disappointed.
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March 2024 by Christopher Guzman
I came to this post office for the passport fair on 03/02/2024. Everything was very organized which made it a pleasant experience. The post master was very attentive and made sure every customer was taken care of. I would definitely recommend this post office.
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March 2024 by Paula Fabor
Great customer service. Great parking
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March 2024 by amr Ahmed
I gave five stars because the employee (Bushra) works hard and wellI gave five stars because the employee, (Bushra), works hard and well
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January 2024 by tara
I thought the reviews were a bit harsh but after coming here to ship my package I’ve realized that the people who work here are truly miserable people
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January 2024 by Jennifer Blair
I missed a delivery as I was at work. I was able to reschedule the delivery on the "We missed you" slip. I selected redelivery- customer pickup for Saturday, as the slip listed Saturday's hours for 0900-1200. I showed up to collect my item only to find out that the post office is closed on Saturdays.. my question is, why allow a scheduled pickup on a day the post is closed?! Ugh.
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December 2023 by brayden diven
Avoid going here at all costs. I have personally shipped hundreds of packages out of here and it has been a miserable experience. I ship the same exact product in the same exact packaging every single time yet at least once a week I get a package returned to me weeks later saying I owe more for postage sometimes even returning it over a few cents... Dozens of orders have arrived damaged, arrived WEEKS later than promised, lost orders, you name it. Just go to any other facility I can’t imagine it can be much worse.
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December 2023 by Dris Rosario
So I came in today as a walk in for a passport and I got my name on the list the lady said to come back at 2:45.So I left came back at 2:20pm and the older African American guy had an attitude like if I was late. And refused to give me the documents I was asking of him even though his co worker was saying they do have it and tried to help but the African American guy refused to give me the paperwork. Horrible customer service and terrible attitude.
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December 2023 by Josh Bozzay
The sign inside the lobby shows that the lobby where PO Boxes are will be open Sundays 6 AM UNTIL 4 PM. That’s a lie. Don’t waste your gas because it won’t be open.
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November 2023 by cristal
it’s literally so terrible my packages are so small yet i have to waste time and gas to go to this place sort of far the employees are so so so terrible and rude and mean. they can be really intimidating they speak to you so unfriendly and passive aggressive its dreadful going there.
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September 2023 by Stephanie T.
Went here earlier to drop off a very important package. I got in and out very quickly. The staff there were very friendly and helpful. Convenient location. What more can you ask for from a post office?
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September 2023 by Joel C.
The incompetence here is astonishing. Mail sent here will be delivered very late in the day. 5:30 PM is just unacceptable
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August 2023 by Micah Mcfarland
Package was never delivered, instead waiting for pickup.. and closed on Saturday’s? Every time this happens they can’t find my items for like 30 minutes. Who runs this branch? Ridiculous.
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August 2023 by Dawn Moua
Went in to get my address changed and one of the Hispanic ladies in the front had a nasty attitude against me the whole time!!! However, she was nice to everyone who came before me and after me. It must have been a race issue because I was nice to her the whole time, but she had horrible customer service towards me.
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June 2023 by JermTheWerm
Worst customer service, worker (Chinh) won’t do her job to scan 1 bar code and she wants us to go somewhere else pay to print a shipping label rather than just scan the barcode to get the label. And shipping is EXTREMELY overpriced.
