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March 2024 by Katt Kantack
I was returning an item for Amazon. The person ahead of me had some complicated ish and the gal at the counter just waved me forward, scanned my barcode, and had me out the door without breaking cadence or attention with the other customer in front of her. Multitasking for the win! Quickest drop off ever!
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March 2024 by Mateo Garcia
Super rude, terrible service. Zero stars if I could.
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January 2024 by Josh Mieritz
Returned packages From Amazon and they were friendly with very fast service.
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January 2024 by Kathy Miller
I never have a long wait at this location. All transactions have gone smoothly and the staff is efficient and friendly.
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December 2023 by Marco Carapia
I come here for all my UPS stuff and Amazon returns. There is a lot of broke and pathetic people leaving reviews here. Let the man make a living!!! I.e Your elderly mother should know how to ship by now... if you're going to be shipping something yes, you should have packing tape at home, or get it at the dollar store!
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December 2023 by Chris Weise
This location is the Premier drop off / shipping and mailbox spot.Monica or one of the other ladies will take care of you.
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December 2023 by April Long
My favorite ups store! Always fast, efficient and friendly.
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October 2023 by Amber Belmonte
Efficient & friendly. Typically very short wait time. They give you that small town friendliness feeling.
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October 2023 by Dana Pustinger
Kind professional and better than another local store closer to my home!
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October 2023 by Stacey J
I paid for a next day early morning delivery - from Escondido CA to Ventura CA - a few hours away. If I would have sent the letter UPS ground it would have been received the next day by the end of the day however this was an urgent matter that required next day air by 8:30AM to ensure that I would not receive a $10,000 charge hence paying $76.37 for the delivery of the letter. Imagine my shock when tracking showed it won't be delivered until the 2nd day! I'm am beyond sick about this and can't believe that I put my trust in this store and UPS. Never again.
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August 2023 by Jedi M.
$3 to print a single black & white shipping label? Yeah, no thanks.
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July 2023 by Tom L.
First I'll say that in general, I prefer UPS over FedEx and this store is nice in that it's an actual UPS store.The staff here tend to be "hit and miss" in that sometimes they are friendly and helpful and other times, they are "Attitudy Judy" and not helpful or friendly.When this store is busy, the line can extend to the outside of the business. The store needs to improve their line queue as it's easy to walk past any makeshift line in the place. They could easily do this by hanging a cardboard arrow from the ceiling that says, "line starts here".All in all, this particular UPS store is OK. A few adjustments could get the business running a bit better for its customers.
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June 2023 by Car Wash USA
Nice and very convenient great staff and close to my house. ??
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May 2023 by Jim L.
My experience with this store was pleasant enough. People are friendly and helpful. Just do not buy postage from them, I was charged $16.95 for stamps I later found I could have gotten from USPS for $12.60. I went back a second time to mail an oversized envelope and check the postage required. I was charged $4.85 for four .63 cent stamps. I guess I'm a slow learner. Ok to drop off Amazon returns, but otherwise way too expensive.
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February 2023 by Workmanscomp Help
Fax elsewhere. Asked multiple times for a Fax Transmission Report that showed part of the faxed document. He REFUSED. His machine can do that but he says it takes "too much ink". "F" for Customer service.
