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February 2024 by Alex D.
The man who works here is SUPER nice!!! Highly recommend this location just based off of great customer service. Renting a U-haul was expensive, though. Avoid it if possible and find a friend, family, or neighbor with a truck if you aren't moving a whole house.
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February 2024 by Jonny Immortal
Easy and fast
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December 2022 by Arvin Gonzalez
Employee was awesome. Got me in and out quick.
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October 2022 by Luis Meza
These guys are the best in town. Super accommodating every time. Last trip I had car troubles and they went out of their way to give a helping hand. Definitely getting return business from me & my fam.
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July 2022 by Anna Moody
Definitely a clean spot and the customer service is fantastic. Everyone is so helpful and amazing. Better than some U-Haul places I've been. I'd choose this one all day
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April 2022 by David Cowart
The two guys that work here the first one is Anthony but I don’t know the second one name are super cool and nice and very helpful and got me in and out with my truck.
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April 2022 by Alexandra C.
Omg great experience! They are military friendly! $19.95 a day about .79 cents a mile! Wow you can not beat that price!!! We were in a car accident and needed a truck to take our boat in and out of the water! This was an amazing experience we got a huge Chevy Silverado and it was new and nice! It pulled our pontoon easy! And we had the best experience thank you Kayla!!! You rock and are amazing!!!!!!!!!
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March 2022 by Jason Lee
Service is great!Always have the equipment I need.Always clean and in repair.Never a hassle.
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March 2022 by sonny garcia
I got rerouted here for a trailer after I was contacted by the location on mission and was told they couldn't accommodate my reservation, and I'm so happy that happened. This location is awesome. It's a one man shop, and what a great man who runs it. Customer service is amazing, and you just enjoy your interaction with him. I'll definitely make this my primary location from now on
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February 2022 by Sonny G.
I got rerouted here for a trailer after I was contacted by the location on mission and was told they couldn't accommodate my reservation, and I'm so happy that happened. This location is awesome. It's a one man shop, and what a great man who runs it. Customer service is amazing, and you just enjoy your interaction with him. I'll definitely make this my primary location from now on.
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February 2022 by Darsi Burke
Friendly, helpful guy and funny.
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September 2021 by Michael Sainten
I stopped by to pick up some boxes. I was pleased with the guaranteed lowest price. Unfortunately they were out of packing tape.
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February 2021 by Chris Moore
Service is horrible!I used the online system to pay for a trailer hitch installation on Dec 15 with the installation to be on Dec 24. The location called me on Dec 21 to inform me the parts had not arrived and that the appointment would likely be rescheduled. The location called to confirm the delay on Dec 23. The online system rescheduled the installation to Jan 8. However, the location did not call to confirm and the online system did not send me an email to confirm the reschedule. I had to find out by logging in to check. I re-verified the appointment on Jan 6. When I showed up on Jan 8, the location informed me the appointment was for Jan 15. The online system had been updated to show Jan 15, however, the location never called me and the online system never informed me of the second change.Now I have the online system and the location pointing the finger at each other and no one taking responsibility.Simply horrible!
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February 2021 by Roxanne J. Ridge
Great service and prices.
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January 2021 by S F.
This review rates my experience with the company as a whole and also this u-haul renting location. I rented a motorcycle trailer a month or so ago and had a good experience. One small issue: u-haul charged me twice for the rental and had to go back and credit. Their mistake. I rented the trailer during the week, which I think is the key to dealing with this company. Two days ago, I needed to reserve a different trailer from a different dealer. Their website showed this trailer at at least three different locations. I made the reservation at the first desired location and a few minutes later someone from that location called back and said "they don't have that trailer available." Well, u-haul, why does your website say one thing and reality says another?? Made a second reservation at a different facility and same problem. Geez!! Finally found the trailer at a different location that actually possessed the trailer and picked it up yesterday. I knew that the weekend was the WORST time to rent anything from u-haul, but this experience took the cake. There was only ONE employee there that had to do EVERYTHING--he had no helper nor assistant. Really, u-haul, you put him in a predicament that was nearly "abusive" by not providing the support that this employee need. I ended up waiting 45 minutes until I drove out with my trailer. I told him that I was absolutely NOT going to wait in line when returning the trailer and he said that was fine. But wait, it gets a bit better. My wife had to use the restroom and another surprise awaited us: dirty, no soap, no disinfectant, no toilet paper, and no paper towels...really?? I'll NEVER use u-haul again. Would rather pay more to use penske or some other company. And, renters, if you can swing it, DON'T rent on the weekends!
