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February 2024 by Charles Dimry
Sorry, cannot do at this time
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February 2024 by Hugo Nie
Before returning the track, I already refilled the fuel to make the amount of fuel as same as the fuel when I picked it up. But it still charged the fuel filling fee (I told the inspector that I refilled the fuel and showed him the receipt. He didn't tell me the amount of the fuel of the returned track was not the same as the fuel when I picked it up). In the receipt, it showed I didn't refill the fuel and charged me 9 dollars for 2 gallons. The mileage that I drove was 22 miles, and I filled 2 gallons of fuel in the gas station. I don't know what happened. I will never use U-Haul anymore.
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April 2023 by Ross Stevenson Hunter
This is my local U-haul. I've rented every size trailer here and never had a problem. Propane too.
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December 2022 by Arvin Gonzalez
Employees where friendly. They got me in and out at a decent time. They also have a good selection of Uhual trucks.
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July 2022 by Peter Mendez
Helpful staff and easy process, what else can you ask for.
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November 2021 by jack boling
Great service
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September 2021 by ROBERT FEDERICONI
Great group of people .
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August 2021 by Roger Smith
The employees are unfriendly the restroom is infested with bugs and ifhot humid and muggy is climate controlled then they got one thing right.
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September 2020 by Debra S.
We tried to get a trailer hitch installed here. Did they bother to call and tell us they didn't have the part when we took time off work and drove in at our appointment time? No Did they bother to call and tell us 2 weeks later when they still didn't have the part (which I checked and could be ordered on-line and was in-stock)? Nope When we offered to order the part for them and bring the part with us they said ok, and we made a 3rd appointment. (1 point) Did they bother to inform us they couldn't finish that day because some other problem? No again. We made a 4th appointment. I should mention, that trying to call and get details from this place is also a joke. Every call has a 20-30 minute wait time. We resorted to driving there to ask a question. So my advice: Avoid this place. Maybe other U-haul locations are better. Maybe...
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June 2020 by Revanth Chada
Awesome service! Went to get a hitch installed, had the bike rack in my back seat. They spent an extra half hour installing the bike rack for free! Highly recommended.
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September 2019 by Mark M
Always experienced friendly service over the years. Knowledgeable staff. Used them for trailer and truck rental as well as propane.
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August 2019 by Traci E.
Poorest customer service yesterday by Amanda. She picked up the phone after 10 minutes in the call que, only to put me back in the que without informing me. I was midsentance when I heard the music playing again....Very rude and unrofessional! I contacted customer service at their headquarters and they helped resolve the issue I was having, but it took almost 3 hours to get it all resolved. Uhaul gets 4 stars, but Mission Rd in Escondido only gets 1, because I can't give that Amanda a zero!
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February 2019 by Rab D
This place is awesome, very friendly and helpful staff who always help me with whatever I need. Fred, the gentleman who loaded the trailer was very friendly and helpful. Great prices as well! Thanks again!
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February 2018 by Marcos Olea
Very good service,very good price
