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March 2024 by Karmin Nelson
Ordered delivery of 1 extra baked pizza. Got 1 underbaked, mushy pizza left on my doorstep without my knowledge (no knock or door bell ring) for 5 minutes before I noticed.
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February 2024 by billy mcbee
Great service and food, as always.No atmosphere as it's a pick up pizza
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October 2023 by Mar Y
This was our first time purchasing at this store and most certainly was the worst . They had my husband waiting 20 plus minutes for a cheese pizza … he was patiently waiting after he had waited a ridiculous amount for one pizza he asked staff and pointed at the pizza that had been sitting there at the register all the time he was just waiting . So if he had never asked for his pizza , he would have been sitting there forever ? That shows the lack of customer service at this store, not even an apology was made to acknowledge there mistake .
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September 2023 by Laura McKay
Pizza is consistently good whichever Papa John's I've been too. Didn't give it a higher rating as I ordered at the counter for carry-out & when paying with my card, there system forced a tip that I didn't authorize or agree to. Staff was friendly, service with a smile. But I'm against a forced tip. Rated food 4 star as it's good, but not the best pizza I've ever had.
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September 2023 by Alma
Would not let me order take out on their scheduled hours...Girls were rude.
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July 2023 by john randel
Food was burnt and appeared to have been sitting all day before being delivered. Dry and
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June 2023 by Omar L.
Good Pizza but... I ordered original crust imagine there thin crust Thank you guys though
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May 2023 by Ethan Walsh
I am a sue chef and rarely rarely go out to eat when I do its pizza and wings I'm always Expecting dry wings Not only did they make my food past the Last call for carry out The wings are tender juicy and literally made me cry The pizza was made super cheesy And perfect. I'm usually driving an hour and a 1/2 just to get some good wings. I'm so happy I stopped by here tonight. Amazing customer service professional order taking Wish I could have gotten the names of the amazing people who helped me tonightBut if you gotta see this message know that you guys did an amazing job and blew my g****** socks off
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April 2023 by Frank Kang
Great service and nice people behind the counter.
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March 2023 by Chris Porter
Oh my Gawd! Today, 3/23 the place was wriggity wrecked. Backed up like a mug, old pizza dough flopped everywhere. Thankfully they accepted my request for a refund. That was the best part of my visit.
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March 2023 by Google TooL
Was craving spicy chicken wings and wanted them crispy. Tall guy with longish, lightish hair (forgot to get his name!) suggested Lemon Pepper Buffalo Wings - WELL DONE - and it was perfect. I’ll be back for more.
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March 2023 by Tech Girl
Ordered their stuffed crust pizza with chicken wings and chicken poppers. These are our go-to choices. They changed their recipes and both the chicken and pizza were saltier.Love their food and order from there almost every week but may have to opt for something else due to the salt content of the food.Parking: Hard to find a space during peak hours. Some folks stay there for hours dur to the 7 Leaves and Starbucks coffee shops.Wheelchair accessibility: They have ramps and handicap spots.
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February 2023 by Manuel Zepeda
Last year the pizza was decent. Now I see that it's not worth the expensive price anymore. Order almost 70 dollars worth of food and only give you two cheese and peppers packets. No ranch for the wings because they were out and they were also out of pizza sauce apparently. The guy at the front looked at me like I was speaking a different language when I asked for marinara. Last time I get pizza here. Also ordered 3 topping large pizza and they were really stingy with the toppings. never again. GO NEXT DOOR TO THE ROMAN PIZZA Shop INSTEAD, they even gave me a decent size container of pizza sauce free and it seems to be family owned.
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February 2023 by Antoine V.
Charged $50 for heart shaped pizzas for my daughters on Valentine's Day. Placed the order 12 hours in advance and it never showed up. Tried calling several times before I could get ahold of anyone to cancel. Tried customer service and they said we had to cancel through the branch. This is the last time I order papa John's.
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December 2022 by Diane R.
Just put in an online order at Escondido store for 5:30 pick up. Was notified at 4:30 it was ready for pickup. Paid for the order online. I called to tell them it was too soon we weren't ready to pick up. They said it came through on their side as immediate. No offer to correct the order.
