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January 2024 by Thommy Siciliano
This has been the only time I have actually enjoyed the car buying experience. Mossy Nissan Escondido was the best car buying experience I have ever had. I love my New Altima. My salesman Bijon I hope I’m spelling his name correctly. He was very knowledgeable and took the time to answer all of our questions. I highly recommend by from this Dealership!
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January 2024 by John Clark
Was looking for a new vehicle and despite repeated attempts at various other dealerships, one of the Sales Consultants (Cody Emerson), was very helpful. He listened to what I was looking for and took the time to research the vehicle that was closest to the specs I wanted.Due to the end of the year supply was low but he did his due diligence and provided updates on a weekly basis as to what he was finding. What was remarkable was that I informed him I was leaving to go on vacation and return in a few weeks. Upon the evening of my return he followed through, which I asked him to, and he held on to the vehicle I requested; a period of time. He was very courteous, responding quickly to request, wasn't pushy, and he listened.
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January 2024 by David Gutierrez
I just purchased a 2022 Frontier. Josh and Cesar were great to work with during the purchasing process. However, these past few days I’ve been noticing issue with the truck that should have been taken care of in pre-inspection. Buying a truck for that much with out new wiper blades or the dome light being fixed. Luckily they took care of those two but I also found that the liner is broken on the bottom right fender. That should have been replace being a critical component. All I have is just run around even if Cesar has been trying to help. Who ever is in charge of approving and or denying part approvals on inspection should make sure that the vehicle is taken care of for minor parts like the ones listed above. To keep a customer happy not just to make a quick buck. Still waiting on a response on the fender liner.
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January 2024 by Stacy Lopez
My experience was beyond exceptional. They really care about your needs and go beyond the expectations that most would want. They were not pushy and extremely welcoming and will make a miracle happen for sure. The whole staff is very welcoming but Jason and Brandon were so friendly treating us like family. Jason made sure to always keep us updated and pushing really hard to make a deal happen. THANK YOU SOOO MUCH JASON!! This dealership is amazing and totally made a forever customer don't pass this place up.
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January 2024 by JS
My aunt had a seat issue with her 2018 Nissan Rogue, after struggling when dealing with another Nissan dealership she brought it to Mossy Nissan Escondido...where she bought the Rogue. From day 1 they were fantastic. Mr. John Hart, the service manager is an absolute CREDIT to his employer and profession. Kind, professional and smart. If the leadership of Mossy Escondido is reading this....well done. You are a blessing to the community and to your senior citizen population. Thank you and keep up the incredible work. We would buy from you again in a heartbeat!!!!
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January 2024 by A G
I worked with Cody in the sales department and Ron the sales manager. It was the most pleasant buying experience I've ever had! From the test drive, all the way through the closing process, they were upfront, honest, and extremely helpful. I highly recommend you come see them.
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January 2024 by Felicia Hill
Connor is the best sales guy around he was so patient with me and my husband last night and then he worked hard to work a deal so we can get the second car that I really wanted. Huge thank you to him and Jason in finance. I will be telling everyone if they need a new or used car come here and they will help you. They make you feel like family. Thanks for the birthday Christmas gift.
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January 2024 by Rozee B.
Victor in Service was awesome , he was very attentive which I believe is excellent customer service. Unlike Michael who had a bad attitude the morning i asked about a rental. You need more people in there with great customer skills ..
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December 2023 by Melinda Lagan
Jose Solis really helped me out with my armada. Went in for a routine oil change and for a recall. During the inspection, it turned out I needed a couple more things done on my vehicle. I wasn’t intending to spend a lot of money on the repairs but Jose listened and was able to help me out. He even washed my car thoroughly. Just a great overall experience. He had a really good attitude and just really good overall customer service. I’ll definitely be back.
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November 2023 by Jason Martin
First time going through the entire car buying process solo, Cody and Jason made everything very straight forward and simple during the whole process. I feel like there are a lot of dealerships out there that have questionable practices and conversations in the car buying process, but I come into the next morning feeling confident that the staff here did everything they could to accommodate me in buying a car.
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November 2023 by tennisen deakman
This is possibly one of my favorite car guys in the industry! Andre has been my consultant for years and truly has the best personality! Go to Andre for any of your car needs! He rocks!!!!!!
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November 2023 by Sara Johnson
Andre was super helpful as usual. It’s why I’ve been getting service with your dealership for over 5 years. He’s the best!
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November 2023 by PAUL YLANAN
Firstly, I want to say thank you to Travis. We’ve been working with him with all our vehicles for years. This past two weeks, my wife noticed that her steering wheel was vibrating unusually. So my instinct told me to call Travis and the next following day we brought the vehicle in for an inspection. The quality of work and quickness of their service team is 10/10. They eased my mind; my worry for my wife’s safety as they were able to let me know what we needed to do to get the tires balanced. I appreciate Travis and his entire team of mechanics. Thank you, we didn’t make a mistake choosing Mossy Nissan Escondido for all our vehicle needs. 11/10 ⭐️ would recommend!!!
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November 2023 by Charles Mouton
Travis was my advisor. He took great care of me in a timely manner. He was able to take my car in and get me back to work before I was late. Also shout out to the whole team they take great care of you when you stop by. I saw 4 other cars pull up when I did, and they were all greeted and taken inside within a minute. This place has a great process in place to get you in and out fast. Also, they have free coffee which I myself enjoyed 2 cups. Hats off to the service manager for having such a great crew! I will only come here to get my car serviced from now on.
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November 2023 by lauren karros
I’ve been working with Andre for years and have always been well taken care of! He goes out of his way to make sure my car is in tip top shape and that is so appreciated.
