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March 2024 by Helen Gonzalez
my mom bought her glasses from here and received excellent service from denise. very patient and understanding! she made us feel very comfortable & will be definitely recommending this place to everyone else! thank you!
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March 2024 by sarah khatib alaouifj1bk2k 3ad Q10 bnamm a
It was a good exprience.
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March 2024 by A O
Went in to browse glasses and was pressured into making an appointment for 2 weeks out. When asked for my insurance card I told the gentleman that I wasn’t planning on making an appointment today so I didn’t have all my insurance info. When I handed him my temporary card he blurted out “nobody takes this insurance!”.Not only was I not prepared to make an appt but I also was kind of embarrassed and didn’t want to look any further. Regardless of what my insurance covers, I found it rude and unprofessional.I have worn glasses my entire life and been going to LensCrafters since I was 10 years old and have never had a bad experience before now.I definitely recommend going to the San Diego LC! They are super friendly and have a better glasses selection!
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March 2024 by Kristian Pisco
From greeting me as soon as I came in to assisting me in choosing my frames, Monty was wonderful! Definitely coming back to this location for all of my vision needs.
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March 2024 by Jim Priest
Professional, caring, consultative, with a personal touch!
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March 2024 by Rosie S
My experience was awesome. Maddie was kind and had great patience with me while navigating cost, insurance, and quantity to order. Super sweet and professional. Thank you!!!
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March 2024 by Jane Gribble
Excellent customer service from all the staff. Monty went above and beyond.....Thank You!
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March 2024 by Jarred Torrez
This was my first experience getting glasses and Monty and Christian made my experience 100% fantastic! I’ve never felt so welcomed in an establishment like I did here. Christian helped me set up my profile to make helping me easier and Monty helped me pick out the best pair of glasses that fit my exact needs. I’ll definitely be recommending this Lens Crafters and refer them to Monty and Christian! Thank you both for a great experience!
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March 2024 by Marc Benner
So happy. Dr Chong was incredible. More knowledgeable than anyone. Nobody needs to go anywhere else for the most top quality DR and prescription needs. Thank you all so very much.
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March 2024 by Wolf Daniel Chavez
Monty was amazing, absolutely great customer service. You are lucky to have him.
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March 2024 by Gustavo Rodriguez
Lori is very helpful
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March 2024 by Thanh K
I wished there was 6+ stars because Denise a real truly consumer customer service Rep/Manager that actually cares for the client like family is hard to find , I am greatly appreciated that I found Denise and she and her team has open arms to make the experience super easy and reliable Thank you Denise ! Lenscrafter is lucky to have you if you do read this I mean that 150%
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March 2024 by bethanie wilson
As a first time glasses user, Monty did an excellent job in explaining things clearly and in depth for my understanding. He made me very comfortable and I really enjoyed my time while getting to learn new things about glasses! Thank you, Monty!
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March 2024 by Alexis Christiana Gonzales
I love coming here for eye exams and everything because everyone is so nice and friendly. Maddie and Kristen I think is her name (sorry I don’t remember her name but she’s the pretty blonde one) are so nice and helped me out. Dr. Truong is great and my mom said the guy who helped her out was amazing as well.
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March 2024 by Johnna Hall
Monty was a great help when my dogs chewed on my glasses and I went in to ask about possible solutions. He took the time to look and price out a few different solutions. That level of customer care is incredible. Thank you Monty for helping me get a new pair of glasses and your patience with me while we figured out what worked best with my budget.
