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April 2023 by mimi terrace
The girl who sold me two pairs of earrings refused to let me get only one pair, since the other one would be half off. The earrings hurt my ears.
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March 2023 by Alexandra
This store has a lot of the same items as Clair's, but less. This store is smaller and more crowded, but still cute stuff worth looking at. I did think it was interesting that they have a few cute wedding items like crowns, bath robes, eye masks for sleeping, and shot glasses. Overall, it's a cute store.
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February 2023 by Alex D.
This store has a lot of the same items as Clair's, but less. This store is smaller and more crowded, but still cute stuff worth looking at. I did think it was interesting that they have a few cute wedding items like crowns, bath robes, eye masks for sleeping, and shot glasses. Overall, it's a cute store.
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December 2022 by Nelly Salazar
I was a bit nervous to be getting my ears pierced but Jackie who helped me made the experience less nerve wracking. It was quick and she was very informative. Would recommend
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September 2022 by rising mom boss
The girls that work here lack professionalism and integrity. Untrained but highly snotty and argumentive staff especially Lia. Girls refused to process a return because they weren’t comfortable processing a return.
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July 2022 by Demitasse Femme
The girls that work here lack professionalism and integrity. Untrained but highly snotty and argumentive staff especially Lia. Girls refused to process a return because they weren’t comfortable processing a return.
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February 2022 by Marta Maksimchuk
(Translated by Google) They have some very beautiful bracelets and necklaces and earrings, such beautiful hair accessories, I recommend them(Original)Tienen unas pulseras y unos collares y unos aros muy precioso accesorios para el cabello tan bello se los recomiendo
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December 2021 by Jaime Martin
The company lacks integrity. You will be paying for your piercings! $80 for 4 inch cubic zirconia is a load of LIES! Basically you will pay $60 for your piercing. And sadly the person who does the piercing won't get a single penny more for their amazing service. Don't be fooled. I wish the company would just be honest and charge the appropriate price for the piercing service, and the appropriate price for the earing. Kind of like a slap in the face on integrity. The only reason for 2 starts is because of the girl who works there and was an amazing person. The company doesn't deserve her. We won't be back to Icing or to Claire's, there are more integral places to shop from.
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April 2021 by Jennifer Price
Waited forever for girl inside to admit us in. When she did finally notice us, she said only 1 of us could come in. Not too sure why this store is open.
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March 2021 by Ruby J G.
Sunday...Funday for the girls!! Earring piercing for our 2 mos old and it went Great. Due to Covid, customer limitations in store, sooo, they only had one employee doing it all and our tech/sales rep was AMAZING ...customers were great and patient while baby girl was being "measured, marked, visual confirm and pierce (one ear at a time) BEAUTIFUL!! The tech was NEVER flustered, anxious, rushed...she gave her full, calm attention to our little one ... after we were complete, she cleaned up the area, changed her gloves ... invited us to enjoy the store while she tended the waiting customers, then we checked out with our instructions and solution piercing kit ... she was sooo nice, calm, never flustered or disheveled as customers continued to come in. It's a small store, we had our stroller, three adults taking pictures, customers watching and shopping (maybe over the Covid limit) ...lots of ooo'ing, awww'ing outside at window watching the baby piercing... and it was done, finished, fast, clean, safe ...and HAPPY. Our lil'lady only cried 1-2 min and we continued shopping and enjoying the store!! Thank you Icing for making this event for us girls a Sunday Funday!!
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February 2021 by Jen C.
Rachel made our experience here amazing! Now I will have a look inside and no longer walk past this store. Will be back for more. Thank you Rachel!
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October 2020 by Christine Amos
I took my boys in for ear piercings a few days ago We came right before closing but Rachel (employee) was so awesome to do the boys piercing’s without rushing or trying to kick us out of there since they were about closed!!! She was so patient and did an excellent job ! ?? ?? We need MORE employees with this kind of customer service in the world ?so thank you Rachel ! I appreciate you?????
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August 2020 by Alyssa B.
I got my second earlobe piercing at Icing and was given the rapid care solution. I was told I could change my earring in three weeks... This was July 14, 2020, it is now August 30, 2020, and my earlobes might have just recently healed. The catch is, I had to take out my original earrings that I got pierced with. The piercings just would not heal and they started to hurt. I changed from the 14k white gold to regular 14k gold earrings 5 weeks after the piercing (August 18, 2020), and continued using the rapid care solution.* I don't know if my piercings are fully healed yet, so I'm going to keep them in for a little longer. Overall, I am happy with my piercings, but disappointed that the timing didn't work out as promised. * I got my first earlobe piercings done at Claire's with 14k white gold and was given their regular ear care solution. Everything went just fine and my piercings healed on time.
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February 2020 by Elizabeth Urbina
Loved the items...but terrible prices
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November 2019 by Kim W.
This is an accessory shop for girls. My 10-year-old daughter likes to frequent stores like this and that of Claire's. I went in this store this morning to try and find some cute Christmasy things and was appalled at the distaste of their products. Not only is the store small, and confined, but I was shocked at just a few of the things I saw from the doorway. There was a coffee mug, that looked like an outfit of Santas. On the inside of the mug it said b**** better have my cookies. Then, I saw a hat that said all elfed up, And then they had a Santa hat, that said Santas favorite ho. Never, will I allow my child to set foot in the store. Those are not age-appropriate things, those are things that you would find at like hot topic or spencers.
