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November 2023 by Victoria A
I don’t recommend this location. I visited this dealership with the intention of purchasing a car and didn’t appreciate the shadiness of the car salesman there. I was unhappy with the price negotiations and decided to continue shopping elsewhere. The energy from Alberto Padilla felt hostile so I politely declined any further negotiations while I took some time to think. Alberto Padilla got visibly upset and raised his voice at me as I made my way out the door asking, “What number then? What number then?” I continued to politely decline and just as I opened the door to exit the building, Alberto started yelling to the sales management seated at the desk. “She thinks she can get a better deal somewhere else!!!!” I was so shocked at the outburst this man had in public. My friend and I quickly got in her car and he approached our window in the middle of us backing out the parking space. Still visibly upset he asked, “What if I took another $200 off?!” I spoke frankly and said to him, “I really didn’t appreciate the emotional outburst back there.” And he responded by ripping the price paperwork in my face and yelled “FINE THEN!” That was such a scary experience for me purchasing my first car, my heart was still racing even when I got to the next dealership. I was so glad that I had Randy Nava at Norm Reeves Vista. Discussing terms and negotiating with his team took my anxieties away and I purchased my 2024 Honda Civic with them at a much better price and overall experience.
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November 2023 by Delia Iturio
I want to thank REY, JORGE for helping me get my car that I wanted and REBECCA B. For assisting me and answering my calls and other questions I had.I also want to thank DAVID from the maintenance service department and everyone else there for their good customer service and attention. I had a few hiccups in the beginning and David got it resolved in a timely matter. David made sure that I was happy with my car and called me back instantly to get the issue resolved. I am so happy that i chose Honda of Escondido. Thank you so much for everything I will totally recommend this site to my close friends and family.
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November 2023 by Mrs. I.
I want to thank REY, JORGE for helping me get my car that I wanted and REBECCA B. For assisting me and answering my calls and other questions I had. I also want to thank DAVID from the maintenance service department and everyone else there for their good customer service and attention. I had a few hiccups in the beginning and David got it resolved in a timely matter. David made sure that I was happy with my car and called me back instantly to get the issue resolved. I am so happy that i chose Honda of Escondido. Thank you so much for everything I will totally recommend this site to my close friends and family.
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November 2023 by Mahshad Mzzm
NEVER TRUST THEM! My encounter with Escondido Honda was extremely negative. Despite confirming the deal they had posted on their website over the phone, they altered the terms upon our arrival, essentially presenting a "take it or leave it" attitude. Fortunately, I opted not to accept their offer, and I'm grateful for that decision as I found a more favorable deal at PACIFIC Honda.
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November 2023 by Savannah R.
We came in looking to possibly buy a car and spoke with Alberto Padilla , after considering we just weren't happy with what this dealership had to offer, this man proceeded to to yell to his manager " she's gonna go find a better deal somewhere else" and we just leave he follows us out too our car and says "what if I take off $200" we declined say his emotional outburst was very disrespectful and he proceeded to rip the paper up in our faces and stomp off. 10/10 do not recommend this dealership
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November 2023 by Mindy Truong
Don’t come here! My uncle came here to buy a car and the salesman was extremely rude to him and treated him with total disrespect. My uncle understands and speaks English, but since he is an immigrant, he has a heavy accent. The salesman disregarded him and was getting frustrated with him. All my uncle was trying to do was buy the car in CASH. The salesman tried to swindle him into doing payments with extremely high interest for NO REASON when he had the full amount in his hand. We took our business to Toyota instead. They were extremely kind and we were able to come home with a new Camry with zero issues from them. Don’t come here; they will straight up swindle you if they think you can’t comprehend English.
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November 2023 by mitchell ruiz
Long story short, I had issues dealing with 1 particular dealership and with Honda corporate after my 2019 Accord started showing all warning lights immediately following a recommended recall. One day prior to my next appointment, my 2019 Accord broke down. This is where the story gets better. My car was towed to Honda of Escondido. My service advisor Fernando was absolutely amazing. He was insightful as to what happened with my car. He was fast with information and explained everything very well. He made himself available to me with any questions i had. Fernando was very professional and far exceeded my expectations especially after how i was treated by corporate and the original dealership. Fernando pretty much saved me from completely abandoning Honda as a whole. I will now only service my vehicle at Honda of Escondido from now on because of the treatment I recieved from my service advisor Fernando.
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October 2023 by Roman Sanchez
I’ve purchased many cars and motorcycles over the years. I’ve never been so impressed with the entire experience like with Honda of Escondido! Professional, kind and respectful to me and my time. Excellent atmosphere…A special Thank you to Ernesto (sales) and Nick (service). I am telling all my Family and Friends about your dealership.
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October 2023 by Roman S.
I recently purchased a used Honda Accord from this dealership. The entire experience was absolutely fantastic. From the time we spoke on the phone, to my arrival. My salesman Ernesto was knowledgeable, easy to speak to and extremely helpful. The purchase was simple. I'm still stunned at the customer service I received. JJ the sales manager came over to introduce himself, Ray (the person I spoke to on the phone) introduced himself as well. Nick in service, repaired a wear and tear issue expeditiously. He kept me informed with professionalism and kindness. Truly a great experience indeed... Thank you Honda of Escondido! You've earned my business and I will definitely recommend Family and Friends!!
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October 2023 by Essa S.
Great sales representative and service thanks really appreciate I recommend it to everyone
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September 2023 by Amador Ferrer
What a experienced!!! Awesome staff members!!! No pressure no hassle at all by any means, very relaxing unlike other dealerships in town. Very experienced & helpful throughout the end of transactions.Thank you Ryan, Manny, Richard & the rest of the family. (I apologized Not sure if the names are right)My wife is very happy & enjoying getting acclimated with her new SUV.Escondido Honda is by far the BEST DEALERSHIP PERIOD.
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September 2023 by val knox
Everyone I encountered was courteous and professional. I never experienced any hard sales or felt pushed. Everyone I encountered greeted me warmly from Jonathan, the salesman, George in Finance, town Richard, the supervisor. I feel as if I got a fair deal on the car.
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August 2023 by Maggie Correll
I got my maintenance done at this location for the first time, and I was really happy with my experience! The staff were professional, respectful, and kept me up to date on progress. Omar was very helpful and did a great job on my car. Will be back!
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August 2023 by mavis ambrosio
Top notch Honda Escondido! Worth the travel from Southbay San Diego. I purposely picked this location since they have much inventory. But i was so pleased with the Sales Team, they will listen and work with you 101%. From sales associates, to the gentleman who assisted us running the numbers and Finance guy, Jorge, they have all a Exemplary attitude!Folks, if you want a seamless buying experience, Honda of Escondido is the place.
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August 2023 by Keith G.
DO NOT GO TO HONDA OF ESCONDIDO, DO YOURSELF A FAVOR AND GO TO NORM REEVES HONDA IN VISTA. the same diagnostic inspection i got done in vista was $160 and WAIVED!! here Omar Olvera charged me $260 and didn't waive the fee, when i came in to get WARRANTED PARTS checked out.the same repair was $2100 in honda vista, but $3000 in honda of escondido...as other people have stated this honda is a rip off, all their prices are marked up way more than other dealers and they will try and rip you off for anything and everything they can. do the extra drive and go to vista or poway honda like others have said.
