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July 2024 by doneil326
Updated shoe area to be automated and have only one gentleman handling peoples requests. 70% of the people in the store are at the shoe area and all other workers are just standing around. No status for this new automated system to know where you are in queue. People are getting frustrated waiting and giving up (waited 20+ min and just left). I guess they want to lose sales to Amazon. Get the shoe guy some help.
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July 2024 by Daniel Alioa
No fishing gear, bummer.
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June 2024 by James Of Sandiego
Shopping at this store sucks. Most of what I looked at didn't have a price on it. I got tired of asking someone hey how much does this cost and quickly left.
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March 2024 by Kevin K.
I highly discourage anyone from coming here for golf repairs or builds. I have visited a few times over the past 2 years and the gentlemen in the golf section (older and bald) has been extremely rude and condescending every time. I have never seen such unprovoked poor customer service in any industry. On top of that, his workmanship is poor. He did not sand down the ferrule on one club and put the grip on crooked on another. Go elsewhere.
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March 2024 by Tianna Curatalo
Terrible service. No one around to ask questions. They have zero youth cleats out. Waste of 30 minute drive.
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January 2024 by Alan Bruning
I went in looking to get a replacement pair of my usual Nike's... Iakona immediately approached me and with his handheld device, that he was adequately trained on, he informed me that at the present time the style and size shoe was not in stock... because of xmas and to check back soon... and i will. Thanks Iakona for making my visit quick and easy.
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January 2024 by Steven Torres
It's one of my favorite stores in the area. Major selection of almost anything you need. The store is clean, and someone is always available in case you have questions.
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November 2023 by Jason Baker
Best selection of Soccer cleats that I have seen in San Diego.
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November 2023 by Extreme Road Trip
Their shoe selection is not what it used to be
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October 2023 by Lisa Turpin
Greeting twice as soon as I walked in. Asked my question and directed exactly where to go, found what I needed. Decent prices. Good selection. I have been all over the place looking for Padres merch and they had what I needed. Good Chargers selection too. Easy parking. Quick check out.
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October 2023 by Heather Hamlin
Rude employees. Made multiple trips to pick up bike after I was called and told it was ready and each time I arrived they told me it wasn’t ready.
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August 2023 by Victoria W.
Poor customer service. Rude cashier. Needs to work on communication. No one to help. Tried to get a glove steamed and no one available but there were 3 people at the cashier and no line. I'll stick wit Big 5 next time.
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July 2023 by t.s. taylor hatlestad
The selection is great. Good location. Maybe everyone was having a bad day. I am in no hurry to return. Every single staff member I encountered seemed put out and inconvenienced when I asked a question. I stopped looking for shoes because the gentleman told me there simply weren’t any in my size since I’m a half size. It was so obvious that he didn’t have any interest in helping me find running shoes that fit . Another employee was too focused on a cute blond mom to help me find headbands. The guy who checked me out seems like he wanted to be anywhere, but there. I tried to smile at him, but he wasn’t having it. There was one female employee (out of 5 staff members I encountered) that was nice and tried to be friendly. This particular store needs to train their staff how to be friendly and helpful to customers. I bought 3 items and was ready to spend a lot more money on summer shoes, headbands and clothing. I’m going to go somewhere else.
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July 2023 by Nicole Johnson
Lovely staff and friendly prices!
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June 2023 by Frances D.
On the search for comfortable walking shoes. Parking was a breeze and the store was clean. We were greeted upon entry by the staff. They have a decent selection of Nikes, adidas, brooks, new balance etc. Andrew was a great help in pulling shoes for us. They unfortunately didn't have the size we needed in the shoe we preferred but he was able to see that the neighboring dicks had them. We were able to easily order them online for store pick up. Overall good experience.
