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February 2024 by charles serrano
We called our AAA, after breaking down in Temecula. They assigned a diffrent tow company. Dawn from Crossroadz called us and it was top customer service from that point on. Crossroadz is fortunate to have her. She knows her profession. First CLASS SERVICE. GIVE HER A RAISE. THANK YOU DAWN, YOU ARE THE BEST.
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November 2023 by Marvin Anderson
The dispatcher Tina took care of us. She saw the pictures from AAA that 2 other tow truck companies couldn't do because the car was too low to the ground. She gave me a call, said her drivers could get it done. Eric(Tow driver) came & got it done with no problem. Have to give respect where respect is due. Thanks
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November 2023 by Chad Sachs
Great service and awesome 50+ mile tow experience. While I have some issues with AAA, the service contracted out to Crossroadz was great. The truck was in great shape, and the driver was extremely friendly. I'm happy that they were assigned the job and took it on.
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September 2023 by Javier Flores
Take your bussines elsewhere!! I was left stranded for 6+ hours after AAA contacted this company to tow my vehicle and thats only because I went out of my way to find a diffrent towing service!! Otherwise I would of been there for 12 hours waiting for a tow! I WOULD GIVE THIS COMPANY 0 STARS IF i COULD!
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August 2023 by Darwin H.
I would like to say how much I greatly appreciate crossroads towing Tina in particular and their driver Alvaro cenerios, for their overall concern and professionalism helping us transport a vehicle they never gave up on us they saw it through till the end!! WELL DONE
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August 2023 by Kameron Carter
My mom had to get towed for 200 miles and Diana towed her back, and was the only driver that would help her get home. 200 miles is a far drive to be in a truck with a male and my mom was glad Diana who is a female driver was the person that took her home. She felt safe with Diana driving and very comfortable. 10/10 would recommend her to anyone needing a tow, very polite and great person.Services: Battery service
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July 2023 by Kimberly F.
Had the best tow from Gary Thomas on his first day (July 14th) with Cross Roads Towing. He was super professional, conscientious and a great personality. (we had an hour drive back with my car on the flatbed). He took great care loading and made sure I was comfortable. Thanks Gary!
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July 2023 by Eloise Martinez
Al did an amazing job, he is a sweet and kind hearted person who truly deserves the world with how much he does. We are so thankful we waited a long time due to no one wanting to help us but with Al he was kind and generous enough to come out and help us. We are more thankful for him. He went above and beyond to make sure our car and us got home safe. He was truly a blessing in our life.Service: Car towing
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July 2023 by Joe Lonzello
Had a good experience in Carlsbad with great driver (Tyrone). Knew his stuff and has a great personality ?
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June 2023 by Steve Mazza
Highly rated. Had got stuck just off the road. These guys got me right out. This was the second company. The driver from the other company had no idea what he was doing thanks crossroadsService: Car towing
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May 2023 by D Fresh
I Had An Excellent Experience with Crossroadz Towing. My Driver, Victor was the BEST.
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April 2023 by Lotus M
I want to thank you Alvero that came to help me last night, very nice and gentleman. It was great service and safe. I will recommend to very one specialy if you a woman like me.Service: Car towing
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January 2023 by Peris R
I was stranded on the side of the highway with a flat tire and Mike came in 30 minutes and he was awesome. Great man and his communication was on point. appreciate it mike ??
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January 2023 by Sharona K.
My car wouldn't start yesterday evening. Had the neighbor come over to give it a jump, but after he tried a couple times, my car wouldn't start-- the engine wasn't turning over. Just dead. Thought it might be the alternator, but we're no experts, so I called to arrange a tow to the garage the next morning. Scott called when he was about 10 minutes out to give me a heads-up... great customer service, friendly and understanding. When Scott got to my house, he asked if we tried a jump and when I said yes, he asked if the other vehicle was a new car. Scott is a man who knows his stuff. My neighbor has a brand new truck. What we didn't know when we tried to jump my car the night before was that newer vehicles can't always charge older ones. Who knew?? Scott knew. So he brought out his portable power pack and, like magic, got my car running! My car battery was definitely dead and needed to be replaced. Thank goodness it wasn't the alternator which would be considerably more expensive to repair/replace. So instead of towing it to the garage and paying for diagnostics and most likely a laundry list of repair work that my car might not have really needed, Scott pointed me in the right direction to get the battery replaced ASAP and within an hour, I had the full use of my car back. So grateful Highly recommend these guys, and you're especially lucky if you get Scott
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January 2023 by Ajit Narasimhan
Tow truck driver tried to steal my car. Yes. That's right, steal my car when it was deemed salvage by my insurance company, he took it to his friend's bodyshop and attempted to strip it. Oh, and called and cursed and threatened my family when confronted. Crooks and will be dealt with in Court and by Law Enforcement.Service: Car towing
