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December 2023 by Carrie Ostrander
I been coming here off and last past few years I been getting good service even today I good help with service that I asked for. No prob what do ever but everyone is different.
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October 2023 by Norma salas
Poor customer service, went to this location to purchase a case and screen protector that ended up not fitting my phone. Went back to exchange only to be told that there was nothing they can do for me. Asked the girls for their names and all they gave me was a business card. I was asked to go back the next day and hopefully the manager will be able to help me. I never went back because I was so upset. Now I have $80 in accessories I can’t even use. Don’t shop at this location unless you want to be ripped off.
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October 2022 by Delia Iturio
This review is for Brian! He provided us with the best customer service! Was very patient and straightforward with adding a second line! I will only be going back to this location just because he’s awesome and will definitely recommend my friends and family. Thanks bro
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October 2022 by Necie
Offers one of the lowest priced unlimited plans and family plans.
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August 2022 by Miss Iturio
This review is for Brian! He provided us with the best customer service! Was very patient and straightforward with adding a second line! I will only be going back to this location just because he’s awesome and will definitely recommend my friends and family. Thanks bro
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June 2022 by Maria Zarazua
Person who assisted me was great , gave me a great deal , assisted me with transferring my info over to my new device very satisfied with service .
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June 2022 by Elvin Picado castillo
Great experience overall , fast and informative maite went out of her way to help me transferable my data , very friendly highly recommend
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February 2022 by Jesse S
Sounds like management hasn’t changed. This store tried to rip me off of an advertised phone sale and said it didn’t apply since I was already a customer, I called the other store and they said that it was open to all, even current crickett customers, which is what the advertisement said. Further they tried to add on chargers that are not the norm. I called them out on it and they got VERY UPSET and threatened to call the cops! DO NOT GO HERE. Horrible experience, reported them to crickett but nothing has been done. I love crickett but will not shop here again go to the other store down the street.
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January 2022 by Marileyci Yanez
It’s 3:38 pm and it’s closed, the leave a note on the door saying we are back at 3:05pm
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October 2021 by Sophia S.
I went to this one for an iPhone. She told me they didn't have any. Well now they tried that on my stepdad today and her coworker proved her wrong. She also tried to "include" aka add a case in and say it was what it cost. Save yourself the hassle and order online or go to another store. Gordita.
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September 2021 by Irma Ricardo
DON'T EVER GO TO THIS STORE ON 1201 E. VALLEY PARWAY, THEY TAKE ADVANTAGE, LIE, AND RIPPED OF OLDER PEOPLE, ESPECIALLY IF THEY'RE HISPANIC. THE GIRLS THAT ARE DOING THIS, ARE IRMA CRYSTAL S. AND THE SUPERVISOR, I FORGOT HER NAME. I SPOKE TO BOTH OF THEM ABOUT THIS ISSUE, WHAT THEY DID TO MY MOM, AND THEY WOULDN'T, OR WANTED IT TO DO ANYTHING ABOUT IT. WORSE CUSTOMER SERVICE, BAD PEOPLE. GOD WILL DO JUSTICE, DON'T THEY KNOW THAT THEY COULD GO TO JAIL?????????????????????????
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September 2021 by Rosario Solorio
Good option, given the diversity of suppliers.
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July 2021 by Anonymous P.
Great staff, very happy with all our dealings. Can't understand why you would use the larger carriers and pay more and have no relationship. The store manger was very helpful.
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July 2021 by Minerva Rocha
Manager Giselle thinks she knows everything couldn't even help me with a simple question. It's better to go to the top rated store in Felicita Plaza they will help you there 100% guaranteed better customer service than these snobby girls here at E Valley Pkwy and Ash St
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June 2021 by Angelita Braaten
The little teenager couldn't help me with anything I needed and just wasted my time.
