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July 2024 by Sonny McCabe
I had a most favorable experience at this store on Saturday 6th of July. I originally went into the Cricket store to get a new Sim card and holder as my Moto GPlay has a side Sim card location. Well fortunately I got lucky and Victoria whom knew that do to the type phone I had and the location of the Sim card with a slide frame. I would have to replace the entire phone with a knew one. This was my second attempt at getting the Sim card previously I had waisted a trip to Walmart purchased a similar card which was completely wrong and the man in electronics had told me to purchase a Sim chip which was not for my phone. once again left without being able to use my Moto G Play phone. In this day and age communication with one's distant family is important and very necessary
I highly recommend that not buying a phone from Walmart this had been my second waisted Sim chip experience with Walmart. In closing thank you once again for your 5 star service and helping me choose my Galaxy A 14 phone Victoria . How nice to be given the correct information on along with everything g necessary for the phone to function and look so good . I left with a phone and screen protector and case. Victoria lined up thr screen protector perfectly. This Galaxy A 14 is great I love it.
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July 2022 by roman chanel
Thank you very much for your service, that was not my intention, thank you for your service.
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February 2022 by Esperanza Rodriguez
Exceptional customer service, very friendly girls who work there
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February 2022 by Souriano سوريانو
Seriously, the behavior of the employees is very sophisticated. There are two girls who are sisters, they are very helpful and their patience is beyond description. Thank you very much. Ask them and I advise you to deal with them.
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October 2021 by Hannah S.
We came in at 30 minutes before closing on a Monday to open a business line on our account and get a new SIM card for my phone since mine has been faulty. I never expect much customer service at a cell phone place, especially before closing, but Alejandra took great care of us. She talked us through the process, was upfront about pricing, got us a free phone for the business online and set up the two new sims, all in about 10-15 minutes! She was super polite, friendly and helpful the whole time. 2 customers came in after us and she greeted them with a smile as we left as well. It's so nice to receive this level of care at a cell phone place. At the larger places like Verizon and AT&T you're treated like a number, pricing isn't upfront and every time you go onto the store it seems like everything takes at least an hour. It's one of the many reasons that although we could easily afford to go with a "bigger" carrier, we are more than happy with Cricket, their low prices, great cell reception and friendly representatives. We'll definitely come back to this spot should we ever need to service at a store again, but seeing as though we've been with Cricket 3 years and this is the first time we've had to go in to an actual location, that probably won't be anytime soon!
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September 2021 by J K
Everything was perfect got the best deal only $5 a month got a free phone came to the right place
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August 2021 by Maria López
Juan is the best he helped me set up my iphone 12 pro máx and im really happy With my New Phone:)
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August 2021 by Ernesto Torres
Excellent employee really help full his name is juan
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July 2021 by Maria Zuniga
Very good promotions
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July 2021 by Kevin Diaz
Would much rather go to this cricket store than any other in Escondido
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July 2021 by Fidel Ramirez
I really like coming to this store, excellent service.
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July 2021 by Alex Armenta
They always help me with my vegan phone with Alejandra
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July 2021 by Mateo Antonio
Excellent customer service, Carlos is very friendly and talkative, thanks Cricket.
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July 2021 by yeah buddy
Place says open and nobody was inside
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July 2021 by Daniel Martinez
Thank you Carlos for the good customer service and your good attitude. Cricket is the best!!
