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February 2024 by Pablo Olea
If you feel like getting robbed and been look down on then this is the right place to go, worst experience ever, I suggest to drive to another location Angeles P. you need a new job, this is not the job for you.
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January 2024 by A N.
No no no! The worst customer service ever! I would never go to cricket again! Not only is the business in severely bad shape but this location looks like TJ! Do not buy from this store!! Go to Verizon and save yourself and your money. The owner if this store, bad all of it is bad! I'm so glad to be out of this business.
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September 2023 by Maritza Perez
Went to go pay a home bill and it was not even 8 yet and the girl was already closing the drawer and had the gate up before it was even 8pm. Rude girl she just ignored me and talked on the phone.
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July 2023 by Julia Vega
I always experience good customer service at this location.
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June 2022 by Dan Payne
Alma and Angeles were fantastic, very patient to help me work through the nightmare of moving a phone number from another carrier to Cricket. They handled another unruly customer professionally (he didn't seem to understand a cell phone needed to be charged in order to work, good luck with modern technology sir!). Their patience was amazing and I definitely recommend this location!
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June 2022 by ESCO 760
There's a gal that has HORRIBLE costumer support, she's a big girl not to be rude but her attitude has to change ASAP!! one of the reasons I don't buy there at all. I DONT recommend anyone buying from her services she sucks & she's rude.
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March 2022 by Nayeli Resendiz
Bad service they don't even want to attend to one of the clients and they make a bad face at you
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September 2021 by Erica Peterson-Torres
The Cricket Customer Service Rep. named "Angeles" was very helpful to me with her assistance. She knew exactly what to do to help me get my account paid and assist me with my account issues.
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September 2021 by Sam Mars
The California mandate does not require individuals to wear a mask once vaccinated. I entered the store and was told I could not receive any assistance nor could I be allowed to stand inside the building if I was not wearing a mask. I asked both the ladies working if I may have a mask since I did not carry one. Both of them said no. If this business requires the clients to wear masks then spare masks should be provided or the very least a warning that way I may not waste my gas nor time.
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March 2021 by Elizabeth T
Do NOT go to this store. Managers and employees are rude. Paid for an activation of a phone line, the line doesn't work, the manager said it wasn't his responsibility. Accused me of stealing the phone I was using. Truly ridiculous.
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December 2020 by Jamie R.
After having the worst customer service at a different cricket location where I didn't end up buying my phone, I walked into this location and Ruben, the owner, greeted me and I explained my experience. He sympathized with me and showed me the phones that they had available. He and Angeles were super knowledgeable and helped me through the process of buying my phone. I wanted to buy multiple accessories and he gave them to me at half price because I was buying my phone out right. The customer service I received from these two was outstanding! I had wasted two hours at another location all for nothing and I was in and out of this location within 20 minutes! I will be continuing to go to this location from now on!
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November 2020 by Michael Rad
Staff very helpful and polite
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October 2020 by Chirs Tybush
I like paying my bill at this place because it got really nice people explain everything to you and they're very helpful
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June 2020 by Doug Christman
Good and efficient service at this location. Although it seemed this particular Cricket had higher in-store service prices than some other locations I have visited.
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April 2020 by Rubi Palomares
WORST SERVICE EVER RECEIVED. These girls are very unprofessional and not helpful. I hope the company realizes the horrible customer service their sales representatives are giving at this location.