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January 2024 by Kerry O.
Walgreens is having staffing shortages, you go to pick something up and are greeted by a sign saying the Pharmacy is closed because they don't have a pharmacist on staff, then get a call next day saying they will restock my medication if I don't come in that day. I was one day out of the hospital. They are rude and it is their way or the highway. I am picking the highway and will find a new Pharmacy.
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December 2023 by Kristina M.
It's a drug store, with a full service pharmacy. The pharmacy is where is have they most interactions. Let me tell tell you, they are a BUSY operation! And they are doing their best. Due to that, customer service lacks.If your insurance has a problem, the refill is or fill is canceled, or delayed: no call. The app is updated and it's super hard to get someone AT THE STORE, calls go to centralCall center who have no idea. So pro tip - go inside, plan for 30-40 mins, and talk it out with them. And the pharmacist is on lunch for 30mins between 1p and 2p, so plan accordingly.This is a management issue, not supplying enough staff for this very busy location. The staff, very nice. And no one is intending to be rude or cause issue, they literally only have time to touch each script one time..I also got my recent vaccines there. I wasn't sure what to expect. It was surprisingly great!! The appointment was exactly on time. The pharmacist explained everything to me, she was very clear, understood my allergic reactions and made sure I understood what the possible side effects. They really surprised me and went above and beyond for that service.The most important thing, is to have realistic expectations here.The interior of the store is well laid out, and in reality I visit the cosmetics section, which has a lovely drug store selection. So. Go here. But. Plan. Have extra time. Bring patience. And talk to the pharmacy in person.
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September 2023 by Erin D.
The good reviews are accurate in my experience. I was going to a Walgreens much closer to home. I had a much different experience
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August 2023 by Sharkey F.
DO. NOT. GET. PRESCRIPTIONS. FROM. HERE. They overcharge at a disgusting rate, and should be ashamed of themselves for taking advantage of customers. Tried to get meds filled- online every it said it should be around $30. Once it was filled, they said it would be over $500. We took the prescription literally across the street to Vons and got it for $37. If you value fair prices, go literally anywhere else.
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June 2023 by Tom P
Had Passport photo's done here. First off took over an hour as they were having problems with the printer. The worst part photo's were rejected by the State Department (which issues Passports) for being too grainy. Had to resubmit passport application which took another 3 months. Do not use this location for Passport photos.
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March 2023 by Joel C.
Paid in cash and the cashier lady was putting every bill through the counterfeit machine including $1 bills! I get hundred dollar bills but 1s? Felt bad for the person behind me. Extremely slow and unprofessional service.
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December 2022 by Holly T.
I love this Wallgreens, everyone is very helpful and friendly. The pharmacy is works hard to make sure my medications are ready on time and they always answer any questions with a smile. It's a smaller store than most but I keep coming back because of how the employees treat me and of all the bargains I always discover.
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October 2022 by stella c.
Thank you Ms Rebecca for saving me money today by having me use the Walgreens app on my phone.
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February 2022 by Amir Riahy
Was trying to setup an appointment for Covid testing online , They collected all my info but at the end no appointments were available although it shows available!
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February 2022 by Erik Williamson
Run you through questions and then say no appointment available
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July 2021 by Sara G.
Do NOT do your travel COVID test at this location. They have lost our package between the store and fedex, and we have now watched our flight taxi out of the runway. Thanks Walgreens!!!!!!
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February 2021 by Nick T.
The pharmacy staff is excellent. They are polite, helpful, informative and patient. When we are not feeling well they are always working hard to fill our prescriptions, answer our phone calls and questions, They are there for us at Walgreens on Felicita. I'd name Pharmacist Chao specifically who knows many of us by name, and takes a personal interest in making sure everything is done perfectly.
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January 2021 by Norbert K.
First time in this Walgreens, and I was very disappointed. Shelf stock was low in many places, and items that Walgreens advertised as weekly specials were out of stock. Staff was not helpful. There are three other pharmacies on this four corners. I don't think I'll return to this Walgreens.
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January 2021 by Joe T.
I have been here several times before to pick up random things like a drink or an OTC item. This review is more for the staff working the photo center. I was here to pick up a photo order for a Christmas gift. Order was completed in a timely fashion and ready to go. Staff was friendly and made sure that my photos were done correctly and I was happy with them. Overall, a great experience.
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January 2021 by Okie E.
The customer service given me by one Asian lady was out of this world. I wish I had gotten her name. She was very personable. She deserves a raise for sure. CVS needs to steal her away so she can train their inept staff. Shop Wal-Greens!
