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August 2022 by Cynthia F
Love how the web shows the bank being a little busy today. It's not an open bank! It's a closed building. All one can do is use the drive thru. If you are lucky the card might not be denied a transaction.
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September 2021 by Cynthia Diaz
This is a very friendly "local feel" bank. Not everything is handled like the big banks,ie phone deposits take longer to go through but they are very nice and it pretty much makes up for any inconvenience.
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February 2021 by Daisy G.
Very poor customer service. Was my first time going to cash a check and pamela the teller was extremely unprofessional stating I was not authorized to cash a check then refused to explain why she made it so difficult and refused to give me a receipt for the transaction.
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November 2020 by A. S.
Not recommend. O ear all really bad experience and I'm not saying this from one visit. I had to go the bank 5 times to get my money. They had all kinds of excuses, not to give me my money. I even told them 'I'm not applying for a loan, I'm taking my own money from my own account". Two of the employees said, " i don't know how to do that". Can you imagine to say that at your own work??? I visited several branches, many times and had the same experience. Some employees are extremely polite. Don't let them fool you. They're only nice when you bring in money. Not when you want it. Go to a more reputable main stream bank. I use 5 different ones. Well Fargo and chase are on the top of my list. Avoid comerica.
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July 2020 by Ken C.
I've dealt with the Escondido branch with my business accounts for years and everyone is polite goes above and beyond. Now opening a new account for my newest venture and it's great didn't have to worry about a thing
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May 2020 by A.R. S.
Joke of a bank. If you have other banking options in the area don't even consider this branch. Management is nothing but corporate robots.
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April 2020 by Adam Fares
Stay away from this bank. It used to be a good bank when I first had my account opened with them a few years ago. They will take your money in a split second, when you need it, it's like pulling teeth. Not to mention the customer service and the manager is terrible. It's a shame how it changed. I opened all my business accounts and my personal accounts there. They lost all of my business except one account I will be closing this week. I know I may not matter to the bank as a customer, but this is my opinion after doing business with them for years. TERRIBLE customer service for the past 2 years after the staff has changed.
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March 2020 by M D.
Apparently the previous reviews have never had to simply change an address over the phone because after speaking to representative we were transferred to the change your address because "first rep can't do it all department" and on hold for over an hour.
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November 2019 by Omeed Siddiq
Bank is bad
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September 2018 by LaLa E.
This is probably one of the last banks to have a driveup teller in San Diego!! I love the convenience and I especially love that I'm never waiting in a line or I don't have to get out of my car!! I'm really bad with names but all the tellers -3 ladies and the gentleman all know my name even before I hand them over my checks or deposit slips- I don't think I've ever gone and stepped foot into the branch. Well as you can see I never needed too! I originally opened my account years ago at the Mira Mesa branch because one of my previous employers banked with them and had an incentive with a direct deposit and I never looked back since. I believe this Comerica branch may be the only drive-thru but please don't quote me on it. I know that Carmel Mnt, Mira Mesa and the Hilcrest/Mission Hills do not. I can honestly say I have been treated very well over the years and I'll probably be with them for years to come!
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January 2018 by Bronwyn L.
Hands down BEST bank I have ever been to. The staff treats you like family and over all it is just a wonderful and trusting place to have your accounts. I will NEVER leave.
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November 2017 by Emon B.
Awesome bank, everyone is always so friendly and helpful! I would recommend this bank to anyone who is looking for superior service and just an overall great banking experience! Thanks again!
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June 2017 by Abel B.
Cynthia Lino was rude and slow! she said I can make it faster! By filling out with draw slip! Really?? Also asked for balance. She said I don't get one! 2nd time at this branch! 2nd time being disappointed! Won't be coming back here! I can see why it has only 1 Star! I like my branch on El Camino Real. Last time the lady was also rude!
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January 2011 by A Google User
The greatest service that you will ever recieve at any financial institution. The staff there is so friendly and they genuwinely care about your situation. This is the home of relationship banking. I highly recomend Comerica Bank Escondido branch.
