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December 2023 by SNARKY
Won't accept Chevron (points program?) basically you can't put your phone number in the pin pad for discount on fountain drinks or anything that I can do at all of the other Chevrons I've visited.$3 for a 24oz fountain drink. At every other Chevron station I pay 79¢ for 32oz . This is the only location I've ever had this problem. I didn't even know they had an option to not accept the membership. I won't be back. I have a feeling the rude guy people talk about is an owner. ?
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October 2023 by Tyler B.
Needed to put some air in my daughters tire. Dealt with Walid who was an absolute tool when it came to customer service. I'll never buy gas from this Chevron again.
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September 2023 by Tammy Avila
I went in to buy water and coffee and gas. There were absolutely no prices on any of the drinks and I mentioned it to the guy at the counter and he said there's too many things to put prices on, and I could go somewhere else. I was going to get water for 299 but I decided to go somewhere else so I put the water back. My daughter already got coffee so I went to pay for it with my debit card and he refused my debit card saying I had to have cash because it was under $5. He said don't you want to buy something else and I said no not when you charge double for what I can get anywhere else. So he was very angry that I wasted his coffee but I said sorry I'm trying to pay for it and he said get out of here and don't come back. How is this guy still in Business ? Absolutely disgusting and rude behavior! I have never been refused a sale with the use of my debit card before. I cannot believe how rude this guy is, I went across the street and got the same exact bottle of water for a dollar fifty and I brought my gas there. FYI, the guy across the street at the Mobil gas station is really nice! They had labels on most of their treats for sale and a very pleasant smile. You should go there!
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July 2023 by Benjamin H.
I had rude customer service at this gas station years ago and because of it I never went back back until recently. Some things never change.
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July 2023 by David V.
Sad that I have to give even one star to review. The customer service is terrible, the clerk is rude and a legit asshole. I can't recommend this business to anyone. This business will not honor state law of providing free air and water to customers who purchase fuel. Because I paid at the pump and not inside should have no bearing. Avoid this place as there are far better and cheaper options nearby.
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July 2023 by Bill Bilyeu
Awful service I was driving by my tire was low somebody mentioned it seeing how low it was I pulled over and asked the attendant if he could push the air button for me I've asked over 100 stations over my life I've never had a no! This gentleman said no he can't do that it's gonna be $2 to push the air button that everybody else does for free I definitely won't be coming back here for gas the gentleman was very rude.He is the type to pass you by smiling as your broke down. Looked like the owner or his family
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July 2023 by Noventa
Rude clerk, overpriced items, expensive gas, no parking. My guy acts like he doesn't want to sell.
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June 2023 by Stephanie W.
Okay this is the final straw with this place. WHY? Because this guy that works at this location has the worst customer service ever. His name is Walid. My dear loving mom gives me gift cards to Chevron because I lost my job after almost 16 years of dedication. Hard times like everyone these days. One of my gift cards told this cashier no money on card. He even aggressively slammed the receipt on counter like I was in court. It was weird al.ost joy to him. Now mind you he just gives me a hard time on these gift cards. I always have gift receipt for gift card. So the next day I went back to show receipt for gift card of $25 and purchased what I needed with no problem with that same gift card that he said had no money on it. I called the number on gift card and $25 was on it like I showed him. I usually deal with owner and he much more experienced with great customer service. I also told him how rude this employer is of his. Well today I went in with some Marlboro coupon from manufacturer coupon of $2.00 off. Guess who, Whlid. The biggest jerk ever. He actually enjoys being rude and just cruel. We don't take Marlboro coupons and he actually enjoyed being a RUDE DUDE he is and I will no longer go back because He is so unpleasant and A absolute jerk. What happened to great customer service? I think the best part is there have a help wanted sign up. I bet he has chased all his co workers away nobody wants to deal with him.
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June 2023 by Tyana
Racist at the counter treated me like a criminal because I wanted to use the restoom before pumping diesel. This was at 1:50pm 5/30/23 if a manager even cares.
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April 2023 by Pat Dunphy
Won't accept credit cards at the pump, have to go inside. Then they will only authorize you for $60. You can't fill. And not very friendly.
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February 2023 by Jose Avina
Guy at the counter, James, is needlessly rude and unprofessional. I usually fill up here, today my tires were visibly low so I went to my usual gas station to put air but the guy refused unless i filled up my tank. I went outside and put a bit of gas since I didn't need it just to get air. I went back in and the guy kicked me out. Did i mention it was raining? Talk about a power trip.
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February 2023 by Maria
I was a customer for this place for several years until today thats was my favorite place because it is always empty!!! I thought it was because of the ridiculous high prices they always charge but I thought that’s fine..I always pay with my debit card so I don’t interact with the people working there until today I stop and the gas station it was empty like usual, I parked my car ready to pump gas and I was answering one call before putting gas and my son went to get a birria taco right there a few steps where we were in the same gas station parking lot in the meantime that I pump gas and the guy inside went to my car and asked me to move my car unless I put gas he was very rude almost yelling at me !! really??? I was very surprised and thought it was an error and I told him that I was going to pump gas in a moment but he continued yelling. I had to leave because he didn’t stop and did not wanted to get involved in an argument with a person with no brain so I left. It is unbelievable how rude and disrespectful he is. Last time I stop there ! What’s up with him. He must have a miserable life. I just gave one star to be able to leave a review and wanted to warn others but he doesn’t deserve any star at all!! Don’t recommend this place !!!
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January 2023 by Maria R.
The Owner/Management need some customer service training they are unprofessional and treat customers very rude and disrespectful.. the prices are the more expensive of Escondido. Don't recommend!!!!! Doesn't deserve a star !!! I went to pump gas and I was answering a call and did not get out of the car immediately the gas station was empty so no other vehicles were there and the person working there came out and asked me to leave if I was not going to pump gas I told him that I was going to pump gas and he continued acting rude, yelling and intimidating!!! I decided to go to the gas station on the opposite corner of them. Won't go back yo that place ever !! I don't recommend anyone this place with this horrible service!!
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November 2022 by Israel De La Cruz
If there was a negative 5 star, that would be my rating for this place and I will proudly write another bad review because it deserves it. Years ago I used to get gas here once in a while because it's ALWAYS more EXPENSIVE than other chevrons, it wasn't my favorite chevron for that reason, I realized that the Mobil across the street has way better prices, a difference between 50 and 60 cents per gallon, it adds up if you buy 20 gallons and it's good gas. My friend that works for a different chevron was told that this guy mixes 87 in 89 and 91, I can't say it's true but I won't be surprised if he does, he looks the kind of person that would do something like that. I kept going back to this place just to fill my propane tanks, just recently I stopped by, brought my two tanks they still had some propane in it but I wanted to fill them up because I use them on a recreational trailer, I didn't know they were almost full, the guy was able to put 1/10 of a gallon in one of them and he told me go use them first with an attitude, I guess he was not happy that he only sold 1/10 of a gallon, so I went inside to pay and he charged me $12.12 (twelve dollars with 12 cents), first thing that came to my mind, is he charging for his time? I didn't ask why because I didn't want to argue, I was confused but at the same time I knew it was my fault for going back knowing the way they do business here. No doubt that was my last visit to this place, never going back.Stay away from this gas station and take your money somewhere else.
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November 2022 by Jesus G.
FYI, this gas station charges for air and water even with a gas purchase.