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November 2023 by fernando duarte
The experience in dealing with this company is world class, Best customer service incredible prices , I would highly recommend my family and friends!!Services: Battery service
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September 2023 by Ray S.
I was driving on Florida in Hemet and I hit a huge pot hole. I tried to go around but I hit it. Popped one of my low profile tires. It was already after 6pm and most of the tire shops were closed. Called Chavez tired and Edward answered everyone left already but he was willing to go out of his way for me. I was able to get the car to the shop and Edward came back after hours to charge my tire for me. The tire was inexpensive and I'm glad I had cash on me. I am super thankful that I was able to get help like this. I wish I could give him 10 stars. Again thank you Edward.
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September 2023 by TJ
I have only dealt with this company for renting U-haul Trucks on two occasions, but things haven't gone well there both times. Overall, the staff is a bit rude and abrupt with the service, so I avoided this location after my first rental. But my last experience was too ridiculous not to post about.I was forced to rent their truck as it was the only one of its size available, so I hoped my past experience was an exception. Unfortunately, the staff was still a bit rude, so oh well. But what really made things crazy was the truck itself. It smelled of Pot Smoke that was overwhelming, so it seemed obvious someone had been blazing away while using it or while it was checked in. The smell lessened as you ran the AC, but it would come back after sitting for a while. Moving on, the key mechanism on the driver's side door was broken, so fell out of the socket the first time I unlocked it. Unfortunately, I had already loaded the truck, so I duck taped it in place to get by for my trip. While driving, it became apparent that the shocks were bad, it got horrible gas mileage and the AC didn't blow air while going uphill - all obvious signs that the truck needed an overhaul (tuneup, oil change, AC filter, etc).I realize this is only one part of what this business does, but they don't do it well. I will stick to renting from the main facility from now on - even if I can't get the truck size I want.
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June 2023 by Thomas N.
came in to change a spare tire on Sunday and got me in and out in like minutes. would recommend them.
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May 2023 by Emanuel Jimenez
I woke up this morning with a flat tire because I ran over a nail. It was my first time coming to Chavez tires. The gentlemen that changed my tires was fast! He went above and beyond with his customer service. I would recommend this tire shop to anyone! Don’t listen to those negative reviews and support a local tire shop.Service: Tire change
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April 2023 by WiCCED CALi
well professionally serviced best in hemet takes cash debi credit ☑️✅
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April 2023 by Son Le
Needed support after a flat on the road Juan from Chaves tires and towing came to help within 20 minutes put on my spare then assisted with patching my tire at shop great service very friendly & reasonable prices would definitely come again
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April 2023 by Kevin Vene
well professionally serviced best in hemet takes cash debi credit ☑️✅
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March 2023 by AJAY
Gave me a tow really quickly and fixed my tire for a low rate ?? best i town !Service: Tire change
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December 2022 by Rebeca V.
One of my tires became flat while I was driving. They responded quickly. Came towed my car to their shop. Was out in 30 minutes, everything took less then an hr. Highly recommend.
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November 2022 by Carlos Z.
Made it home last night with a flat tire, then this morning called these guys up and they had my size available. Pulled up, clean shop, great prices on good thread. Real cool honest guys, balanced out my front wheel too. Much appreciated, recommend.
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November 2022 by Jason C.
One stop shop for a myriad of different services for extremely affordable prices. There's a good man behind this business and a qualified one at that. Not only was he knowledgeable and informative in his approach, but he was also very honest which is something I feel like I don't get to experience a lot when taking my cars in to have ANYTHING done and it's a big thing I'm always looking for when I have any exchange. Many people at the shops I've been to try to sell me on this or that using fear tactics when I just came in for something as simple as an oil change or brake fluid. Juan however did NOT, he focused on the task at hand. Once I told him the problem he went right to work, answered any questions I had, offered easy to comprehend solutions, and ultimately let me know the ball was in my court for whatever decisions I wanted to make. The reason for my visit today was to swap out my bad tires that had seen overuse due to my commuter lifestyle and to fix my brakes. I suspected they were going bad this morning right before coming in, but I had not checked all of them myself. I just figured I've put this car through the ringer and it's a good idea to swap everything out. Juan does his thing and gets right to work replacing the tires, fixing the alignment, and addresses my concerns about the breaks by checking. Instead of coming back to me and saying, "yes you need new brakes, I can put an order in for you right now and ring you up at the front because--blah blah blah" he comes back to me and says "Alright everything's done! I checked your brakes too, they're still good for a long time. There's no need to buy more just yet." That small final interaction along with our previous interactions here on yelp when I was searching the area like a hawk and when I first got into the shop made me really appreciate the man even more. I will definitely be back here and I'm currently dropping business cards off to my family and friends so they check it out too! Sorry for the long read and I wish I took pictures! Enjoy!
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November 2022 by Claudia Gutierrez
I just had the worst experience with this shop. I made a reservation online to rent a U-Haul they gave me a truck that was not on my reservation. I drive off for about maybe 4-five minutes to the nearest gas station located on that same street. while I’m pumping gas about $4 in all the gas started leaking everywhere mind you before I left the tire shop they told me that the truck had no gas and that I can just go ahead and bring it back with no gas which was weird to me Not only that but I tried to call them immediately when I noticed this and they didn’t answer I called about 10-15 they never answered. so I get a ride back the shop hours say they close at 7pm today by 5:50p.m. the shop was completely closed i think they knew something was wrong…this completely ruined moving plans and had to go elsewhere and re-rent. I called roadside now its been almost 1 hr and haven’t heard back from anyone sooo upset this is ridiculous.Service: Local hauling
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October 2022 by Vince H.
I called Chavez Tires because my usual tire store did not have the 2 used tire size we needed urgently. I called & spoke with Juan & not only did they have them but would install at no extra cost. Furthermore, I told him I could not be there until afternoon & he said he would hold them for me - geez, that's what great customer service is all about! When I arrived James, the installer was friendly, courteous & knowledgeable. More importantly, he got the tires on in @ 15 minutes - tops! He even told that they do alignment & brakes - I'll definitely go back!
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September 2022 by Ramon Chavez torres
Best tire shop in hemet, had the tire I needed for a great price when other ships didn’t have it, their service was on point and they were able to change my tire within 15 min. Would absolutely recommend to anyone.