Chase Bank receives praise for its great service and great customer care, with clients feeling like more than just a customer. Bankers are described as professional, polite, and efficient, handling details fast. Many reviews highlight positive experiences where bankers attended to clients without an appointment, even when close to closing time. This contrasts with experiences at other banks where appointments were required or service was refused. While one note mentions that lines can be long with few windows open, the staff are consistently noted as being nice once a client is assisted. Overall, the service creates super happy customers who switch to becoming Chase clients.
Great service, even greater customer care. I feel like I am not only a client but a friend with the banker. 5 out of 5 stars!
June 2024
We had the Pleasure of getting assisted by Mrs. Vu the other day, she was able to assist my grandma with all of her concerns and was so professional and polite. Excellent Spanish as well
August 2022
Hmmm. 6 folks behind window, 2 windows open. Naughty. No merchant window either. They're nice once u finally get up there, though.
