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November 2023 by Mark Mrugala
Incredibly poor communication. After difficulty with scheduling, the crew arrived today (3 hours late) without knowing what they were supposed to be fixing!?! Do not use this company. They have an excuse for everything as youll see in the response.
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October 2023 by Elizabeth Rae
Piva Roofing company is the best roofing company in North county! The staff is professional, knowledgeable and the workers attention to detail is amazing. They went above and beyond to fix our roof. You won’t be disappointed if you hire them. We highly recommend Bob Piva Roofing!Services: Skylight repair
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July 2023 by Ben R.
Excellent help and service. Needed a new roof. Received estimates way higher. Brian came out twice and honored an older estimate despite higher material prices. They did impeccable work and been dry since. The house looks great. I recommend them.
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June 2023 by DT Schmitz
I had referral to Bob Piva roofing....and reviews looked pretty good. However, after making three inquiries about re-reroofing my home without response, I have concluded the reviews must be bogus. If they cant return phone calls or emails.....good luck if you need warranty work.
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June 2023 by Dan S.
I had referral to Bob Piva roofing....and reviews looked pretty good. However, after making three inquiries about re-reroofing my home without response, I have concluded the reviews must be bogus. If they cant return phone calls or emails.....good luck if you need warranty work.I just checked reviews today on YELP....and not so good. One overall theme.....PIVA is not very responsive....exactly what I experienced.
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November 2022 by Tom W.
I had a complete new roof put on ,on my house in Penasqutos back in May ( now November). We were out of the house from August to november, When I returned, I was looking closely at the roof, I noticed that several of the new roof vents were severly bent up.I suspected the bent up vents were not the fault of Piva, but they were due to a fumigation job we had done in August, but I wanted to make sure that Piva would still honor their warranty or if i should have the fumigation company repair them, at their cost.I called the office to ask to have someone there look at the roof vents and advise. left a message.NO one called me, so I called Brian the salesman for our roofing job. Again, no one called me back,i thought the Bob Piva guys were a respectable roofer, I paid preminum price, Now that all is said and done, they ignore me,I dont even know if they are still in buisiness/i am very disappointed, and wonder what is going to happen if i have a leak in my roof/?Are they even going to bother to call me? a phone call would have been nice,seems some of the reviews about this place are true,
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August 2022 by Brian Neeley
The Bob Piva Roofing team did a great job with our roof replacement project. Brian Cahey did a great job explaining the entire project, helped us select the right roof materials/accessories and worked out the best pricing possible. The install team members were all very courteous, professional and capable. Noe was onsite everyday doing much of the installation, along with frequent visits by Brian and Marcos, making sure everything was done right. And ensuring it was done safely. The entire team did an awesome job right down to the smallest details and we couldn’t be more pleased with the results. Thanks to the entire team for a great project.Services: Roof installation
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August 2022 by c v
Exceeded expectations. I would recommend them to anyone looking to get their roof done. They've done a few in my neighborhood and they are consistently good quality. Thanks Brian!Services: Gutter repairs
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May 2022 by Patty Richards
We have used Piva Roofing on 3 of our properties. The first property was a condo complex, a complete roof replacement. And Added skylights in 4 of the penthouse units It was a major job, came out perfect!! No more leaks!! It was done in a timely manor! 2nd and 3rd houses were all roof repairs, and again it was done in a timely manor. They have added 2 skylights as well.If you have a leak they will be on it quickly!I would highly recommend Bob and his crew. They are all very nice, trustworthy and very professional!!!!!Services: Skylight installation
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May 2022 by Keith Simpson
We have a large, single-story ranch house in Valley Center, CA. Bob Piva Roofing just completed replacing our roof. I was attracted to Piva because they have been in business a long time, and they are a family owned business. Brian Cahey was the point of contact for the sale and the project. Brian spent a lot of time helping us along the way, and he was responsive during the installation process. The thing I really liked was that Piva has its own employees who really seemed to know what they were doing, which is reassuring. Many thanks to Brian and to Bob Piva Roofing.Services: Skylight installation
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April 2022 by Daniel Beltran
Tried contacting them multiple times but no luck. They returned my call once early in the morning then after that I couldn't make contact. If it's this hard to get a new roof then I can only imagine how hard it must be to get ahold of them for a callback!
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March 2022 by Eric G.
We had our roof installed by Bob Piva just about 20 years ago. he oversaw installation and price was very reasonable and the work was professional. Fast forward to the recent heavy rains when I noticed a tiny leak around the vent in the garage during the major downpour. The leak wasn't major but noticeable and you could tell it just stared to leak because there was no rotting in the area. Anyway It's been so long I didn't think to contact Bob about it initially I had someone else out and they wanted to change what I thought wasn't reasonable 400. I thought more about it and remember Bob and his team did the original roof so I gave them a call. He and his two sons showed up today and patched the vent where it looked like the weld job on vent from manufacturer in a tiny spot had broke. He did it at NO cost said it was still under warranty I wasn't expecting that at all. I just have to say they take pride in their work and it really shows; he has taught his sons the trade and I could tell by the way they communicated that they really care about doing a good job and making sure customer is happy. With that attitude it's no wonder they have been in business for going on three generations. Great work guys and I thank you very much and hope this help someone else decide on Piva for their roofing job!
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January 2022 by John Davis
Had Bob Piva roofing come out before the last big storm for roof repair. They were very communicative through the process and helpful in explaining the cause of the leak. Crew was on time and very professional as well. Would definitely use again.Service: Roof repair
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October 2021 by Sabrina O.
Awesome job! They didn't try to oversell me and repaired exactly what needed to be repaired. Highly recommend!
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September 2021 by Gifford K.
1 star is too much for this business. My unfortunate encounter with Bob Piva Roofing came when I bought a house that this company did a roof repair on in 2017. Seller had original documents that was disclosed during the sale. I attempted to reach out asking for clarifications on what work was done and about transferring their warranty...$500 by the way. I'm not sure for what? (Beside changing a name and phone number in their computers) Phone calls and emails went unreturned. Stonewalling? It took four parties: buyer, seller, and both sets of agents contacting them before any progress was made. And what they claimed was that only one section of the roof had been repaired. This was a discrepancy from the original paperwork which did not specify a particular section of roof. Additionally, the original paperwork said Bob Piva Roofing had made improvements to the chimney area. The independent house inspection performed during the sale indicated that no work had been done on the chimney. When asked about the discrepancies Brian became defensive, confrontational, and simply kept ranting, "we only fixed the upper section, we only fixed the upper section!" Essentially, he seemed to admit they did NOT work on the chimney as the original documents indicated. I asked if there was paperwork signed by the seller, that had this "more accurate" information that could be sent to the seller and therefore passed along to me during the disclosures process. Nope. Brian's only response was only to say, "What do you want, we only worked on the upper section." That phone called ended with him hanging up on me. [Come on Bob Piva Roofing, I was just trying to figure out what's going on...it was YOUR paperwork. I was a potential new customer.] The response was over the top if this was just some sloppy penmanship. (And that excuse was never brought up in any conversations) As I see it, worst case scenario, this company potentially took advantage of an elderly person, charged the price of the FULL roof repair and only actually did a small part of it. Their inventory list charged to the seller in 2017 suggests a major repair. And they seem to have an awfully good memory of this job they did 4 years ago... Best case scenario Bob Piva Roofing has terrible customer service with very little interest in standing by their work with a new owner. I guess, what do they care, they already got paid for the "roof" or was it "upper section of roof"..... 0 stars.
