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December 2023 by Angel Rivera
Lacking very heavily in the customer service department. Was on hold for about 8 minutes which is no problem but the fact that I didn’t even get 2 seconds to answer before an employee hangs up is very disrespectful.
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September 2023 by Stacey Frisbey
Nice guy. Had lots of parts and even though he was swamped on the phone made sure I got taken care of. Big storage in the back that seemed well organized. Has a military discount. Lots of parking available
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April 2023 by Michael S.
Bought a home and of course the oven is acting up shortly before we start renovations. It knows it is on its way to the curb. Research online and common sense revealed the igniter was probably faulty so after digging around, I found APCO was very close to home and had one in stock. /fistpump to no waiting for AMZN or whatever to ship. After going in, the gent that helped me did some digging of his own and found me an even better match and it was cheaper... my oven is working like a champ now. Also, while I was there another tech was sleuthing out an LG refrigerator switch and subsequently checking resistance on the one that was being purchased to ensure that the customer knew which posts to plug into. If you go in, give their doggo's some pats on the head!
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March 2023 by Send It
Representative was very courteous and knowledgeable. Gave me a couple of pointers to avoid trouble with my DIY repair. Had the parts I needed in stock at a reasonable price. Would be happy to do business with them again. Great experience.
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March 2023 by Marjorie Hutton
I couldn’t have been happier with the customer service! They were more than helpful and very knowledgeable and kind to go the extra step to make sure I got the right part!
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February 2023 by Ron Williams
Excellent service, dedicated professioal staff!
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January 2023 by Walt Brame
These guys were incredibly helpful and friendly when I came in to get parts for a dryer. I’m so glad they’re in the area.
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January 2023 by Troy B.
Our inherited LG dryer started squealing one afternoon. We've had this washer/dryer for maybe 7 yrs ago from when the mom-in-law came to live w/us. Me, thinking it was the belt ordered one online, installed it, tested it and made no difference in the noise it made. Some research shared it is likely one of the rollers the drum rides on. Located APCO in an internet search and headed over, as their close to the house. Gentleman shared that it could be two of the rollers but, forsure the one closest to the heater unit. Bought two, back home and breakdown the entire unit again, only one roller needed. Returned the other one today, the gentleman shared these rollers may only last 1 yr. During my wait time for customers ahead of me, the staff at this facility provided, not only me, but others with useful repair advise, guidance and direction. If your in need of appliance repair parts and/or advice on a new purchase of a major appliance. I'd definitely recommend you give the guys and gals a call. And, be very careful working around the sheet metal edges of these particular units, there sharp as ginsu knifes, I'll credit the man who helped me with that quote, as I had the side of my thumb all super glued up.
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January 2022 by G Flo
Always helpful and best local shop for appliance needs!
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October 2021 by DONNA CHISHOLM
The returns process was very smooth & pleasant: thank U, Edward!
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October 2021 by Ruth Martinez
Great store...
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July 2021 by Trevor Wiese
Went here and they did not have the parts for me in stock. They looked up a competitor that did and sent me there. Extremely helpful and nice. Much appreciated. Thank you
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May 2021 by Sachi Plummer
Great service. Good people work there and they are knowledgeable and super friendly!
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March 2021 by Juan Hernandez
They have taken extra measures to stay safe from covid wich makes them slow but , they put alot of energy towards the costumers wich we all appreciate.
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February 2021 by Lesley Lambert
Always professional and friendly. Very knowledgeable staff.
