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November 2023 by Cathy B.
Mitch took great care of us. We appreciate it and so I am leaving a 5* review. We have used 5th Ave for many years and for 2 Prius cars
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October 2023 by Patrick Stallings
This was my first visit to 5th ave auto service. I brought my BMW M4 in for an oil change and general check up.My experience was great.They got me right in, did the work while I waited, and gave me a full inspection report delivered via text telling me the status of all my cars major systems.Their pricing is very fair (I got quotes from at least 5 different shops for the same work and 5th’s price was super competitive).I chatted a bit with the owner Mitch who is a super nice guy and very knowledgeable.I observed quietly while in the waiting room as he discussed issues with several other clients, carefully explaining the work needed and detailed analysis with pro’s and con’s for each customer.Overall I was super impressed with this shop and left with a great feeling that these guys know what they’re doing and my car is safe in their hands.I will definitely be back and I highly recommend them!
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October 2023 by craigmrog1756
Honesty and integrity. If that gives you comfort when looking for an auto Service this is your place! Excellent service (with a solid explanation of what the heck is wrong) and no upselling. New Power steering lines all around on my 2002 Camry.Additional problems are noted and explained thoughtfully. The techs found a couple other things while it was on the rack. And no pushing for immediate repairs! So refreshing!Try these guys. You won’t be sorry
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October 2023 by Ed Lin
The other comments are accurate. Great service and thoughtful care towards your vehicle. Will be happy to bring all my auto needs here in the future!Services: Wheel alignment
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October 2023 by Joann Davis
5th Ave Auto Service is the best place I've ever taken my 4Runner to, and Ive owned my car since 2005. They do great work, are very reasonable, and are super clean which is a rare find these days
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October 2023 by Patrick S.
This was my first visit to 5th ave auto service. I brought my BMW M4 in for an oil change and general check up.My experience was great.They got me right in, did the work while I waited, and gave me a full inspection report delivered via text telling me the status of all my cars major systems.Their pricing is very fair (I got quotes from at least 5 different shops for the same work and 5th's price was super competitive).I chatted a bit with the owner Mitch who is a super nice guy and very knowledgeable.I observed quietly while in the waiting room as he discussed issues with several other clients, carefully explaining the work needed and detailed analysis with pro's and con's for each customer.Overall I was super impressed with this shop and left with a great feeling that these guys know what they're doing and my car is safe in their hands.I will definitely be back and I highly recommend them!
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October 2023 by Diane L.
We only take our cars here for maintenance, the staff is very friendly and they take pictures/text you with updates or issues with your car and never pressure you into services you don't ask for.
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September 2023 by Jacob Coronado
Super happy with these guys. They’re honest and fair and always communicate. I stopped going to Honda Escondido due to their awful customer service. I’ll be back to these guys as they care about the relationship and know the value of providing service that builds loyalty.Services: Air & cabin filter replacement
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September 2023 by Mark Yerko
Excellent trustworthy professional service. They go above and beyond auto care expectations at a more than reasonable cost to accommodate todays cost of living. They also provide a friendly reminder service free of charge.Services: Auto windshield repair
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August 2023 by Mirja C.
I have moved around for work and I am always nervous about getting car work. I have never found a place with such knowledgeable and kind staff. They take great care of you. I shopped around before I went with them and they were priced in the middle. I am so glad. They keep my old minivan running.
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August 2023 by the real Elizabeth Garcia
Quick and easy smoge check. Nice shop with cool art, air conditioning and comfortable sitting area while only waiting less then 30 mins. Plus friendly customer service. AAA Recommended the shop and I would definitely be returning.
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August 2023 by Douglas Velasquez
New in town. Came here because of the good reviews. I was pleased to see that I made a wise decision. Mitch and his team do great work.Service: Auto maintenance
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July 2023 by Beeboo L.
I Brought my car here after getting an estimate from a dealership. They were very responsive, friendly, and took me in right away. Their quote was true and did not charge me more than they said; which was half the price of the dealership. They finished my car (big job) in just a little more than one day. It would have taken the dealership 1-week. I am extremely pleased and highly recommend going to them!
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July 2023 by Richard C.
It started by reading all his Great Reviews. Gave me the confidence to take my vehicle there. I was very impressed by their clean, well organized and spacious shop. Mitch and I talked about the history of my towed in vehicle. The next day he gave me a full assessment and a follow up call. Turns out I needed an entire new engine. Mitch was direct in advising me that $8500 was really more that I should invest in a vehicle with 160,000+ miles on it... I agreed.Mitch has the integrity and standards not to offer me any cheaper, partial fixes that may no be a good long term outcome. He is all about doing what is best for the customers and what makes sense financially.He suggested some alternatives related to getting a used motor installed from other possible sources.... but also advised me of possible negatives with that option. I may go that route until I'm ready to jump into a new car.I will definitely come back to this shop when I need a trustworthy mechanic in the future.
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July 2023 by Timothy Anderson
I visit this shop twice so far. They kept their appointments on time. Shop is very clean and neat. Answer all my questions I had. Was very perfessional. Excellent work on my car. Recommend trying this place for your auto repair.