-
March 2024 by L B.
I get my cat's liquid meds from here, and they always arrive in a sturdy box and include a little toy. They just reminded me by text that it was time to renew his meds, and all I had to do was respond - great service!
-
February 2024 by Ellen Rippberger
I literally can't think of a way they could improve my experience. Easy to get prescriptions filled. Will mail for free. Fast, friendly service. Great prices. And our bird likes the taste of these meds so much better than the meds from the pharmacy we used to do to.
-
February 2024 by Sipora Weissman
Excellent service!
-
February 2024 by JJ O.
PROs: Nice staff. They are thorough and caring. They ship! CONs: Wait time when calling might be longer than you'd think it should be. Not always, but maybe. To managers: Call-back systems are the best way to fix this... just record our numbers and call us when you free up... lots of us have things to do, and we can't if we are on hold.
-
February 2024 by Eric G.
I have been going to VDCrx (formerly Valley Drug) for the past year getting Vetsulin for my dog. I was paying around $65 per month. In December they told me that they switched distributors and the cost was now $150. I didn't have time to research the prices elsewhere. I called this week to get a refill and I asked about the cost, they told me it was $150. When I questioned them on why their prices were so much (when Chewy.com and Costco sell for $64) they put me on hold and told me ok they can do it for $65. When I came into pick up the medication they told me it was $70. I questioned them and they honored the $65 phone quote. I will no longer get medication from them as they are not trustworthy. I signed up to get medication delivered from Chewy.com and it was very easy. Be careful about their prices.
-
January 2024 by Christine G.
I've had a couple of medications filled for my cat several times since last year without any issue. I just ordered a refill of one of them and when it was delivered the invoice had gone up from $37 to $70!! And no one even bothered to tell me. That is blatant price gouging and horrible customer service.
-
January 2024 by Rachel B.
This place is incredible. I get meds for my elderly dog here. They are able to accommodate special requests for pills v.s. liquid, they take the time to go over cost options, and they enclose a personalized note for him with his medication delivery, expressing how they hope he feels better soon. A lovely touch. They go the extra mile in every way. I HIGHLY recommend them.
-
January 2024 by Erik Wood
Great customer service, great accommodations were mad. I would recommend this place to a friend.
-
January 2024 by Matt Dinu
Customer Service resolved a pick up incident with great speed and righted the matter very nicely.
-
January 2024 by Judy Diamond
First time using this pharmacy, for my pets medicine. I found them to be very helpful, explaining this new medication. How and when to give the medication and it’s side effects(bright orange urine).
-
January 2024 by Linda Sindell
If only I could give higher than 5 stars for VDCrx! A few months ago, I switched over to VDCrx based on the vet's pharmacy of choice. My cats' medication is now more palatable. They are not sitting there afterwards giving that "what was that you just put in my mouth" taste. I didn't realize compounding of meds could vary. Seema is very caring of what works for my kitties and goes over and beyond, giving the white glove service. The medications arrive timely and with thorough instructions and a fun toy for the kitties. I highly recommend VDCrx.
-
January 2024 by Michelle Y.
New owners are great. The place has been totally remodeled. Only pharmacy I've been to that is well staffed. Everyone is very friendly and accommodating. No waiting.
-
December 2023 by Linda S.
If only I could give higher than 5 stars for VDCrx! A few months ago, I switched over to VDCrx based on the vet's pharmacy of choice. My cats' medication is now more palatable. They are not sitting there afterwards giving that "what was that you just put in my mouth" taste. I didn't realize compounding of meds could vary. Seema is very caring of what works for my kitties and goes over and beyond, giving the white glove service. The medications arrive timely and with thorough instructions and a fun toy for the kitties. I highly recommend VDCrx.
-
November 2023 by Emma R.
This is a wonderful pharmacy that has the highest customer service, delivery options and quality of their pet medications. They always pick up the phone, which is so rare with most "human pharmacies" today and if you need to speak with a pharmacist, they are always willing to help. My Cat must take a thyroid medication twice a day and when I was using another pharmacy, they took days to get it ready. I feel very fortunate to have this Pharmacy as everyone is so professional and caring and you will have 2 surprises when you get your medication!
-
November 2023 by Ashley Daniels
These guys are fantastic for pets meds- no one in my area (including my vet) could fill my dogs Rx, but these guys could! Their turnaround is quick- usually 20-30 mins of a wait and there’s a lovely, shady park across the street that you can wait at! They’re always very friendly and patient.
