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August 2024 by Shabnam Raziei
Joe is super attentive and checks all the details. He caught one missing number and saved us from rejection on our mail.⭐️⭐️⭐️⭐️⭐️
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June 2024 by A P
Can you turn on your outlets for homeless families . Gvt. Building gvt paid
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October 2023 by Mario Valverde
slow but affordable and friendly
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September 2023 by K. Hiromi
The quality of service was the best of all the USPS I've been to. Friendly and kind. Not only do they respond with a smile, but they also do their work quickly and accurately. I would definitely like to use it again when I visit here again.
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September 2023 by Sunshine B
Check you statements the water is over charged.
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August 2023 by Jesse Wisniewski
It's a fine post office, closest to where I live. However they removed the 2 outside mailboxes, and locked the doors on Sundays so you can't access the inside drop-off. Would be nice to have an option to at least drop off mail on a Sunday. Maybe this review will save others a fruitless trip.
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August 2023 by Jasmin D.
USPS Encino office one of the best post office I like to go because the staff are very customer service oriented. Luis is one of the employees who will always give you a smile to help you-very gratifying specially at a time when we do not trust dropping mail in the mailbox near our medical office. I wish they clone him. Also there is another lady employee (maybe Asian descent) who always helps me and is a very customer service oriented employee-i wish i remember her name. Sorry lady but you are a very good employee who gives the best service
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June 2023 by Denise E.
Great office in a good location. Never too busy so please explain why the drop off mail bin is always OVERFLOWING. We don't want to leave out packages 10 feet high or on the floor. I hear people working in the back room. Walk your as$&@ out front and bring the mail back. Thank you
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June 2023 by Tammie C.
Do not come here. They don't offer any assistance with helping to ship. And the staff there are completely incompetent, and got smart with me when I needed help to print out a shipping label. Whoever the old bald guy is, you're terrible at customer service.
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June 2023 by josh chan
The woman with tats on her face is completely useless. Never in my life have I dealt with someone so useless and unhelpful. Literally could have just waited for me but left for some reason while helping me and then told me the other worker could help me. Was forced to come back because she left her co worker while there was 8 other people in line. Post office must be desperate to be hiring trash.
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June 2023 by Elm Street Pickers
Never big lines and they move quickly. They’re open longer than most post offices
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March 2023 by Bradley Palermo
Quieter post office than most. Preferred location in the valley.
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November 2022 by Pablo S.
Rude and unhelpful. Went in today and one employee is new so she isn't able to do international. So I asked the Asian lady next to her if she could help she gives me a dirty look and says no my computer will freeze, yet she's doing over 20+ parcels for one individual. She also has the audacity to look me in the eye and says go to lunch and maybe in 30 minutes we can maybe help you. I don't see the reason for the really bad attitude or the dirty look. She needs to check her attitude and the way she speaks to people.
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October 2022 by Violet Barba
Check you statements the water is over charged.
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September 2022 by Madalyn Magnuson
Always friendly and very helpful!