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“Rakib at Encino mailbox is the epitome of excellent customer service!!! He is professional, efficient, kind and very courteous!!! He works hard and goes above and beyond in packing packages and finding the most economical way to send items. I highly recommend this business. So unusual to experience such a positive attitude !!!”
“To the person with the one star rating Justin H. About the Postage being marketed up. I work at another Mailbox Store. Mailbox stores do have to mark up the price for postage. It cost us the same if not more with 3nd party software to buy postage and pay to print it out. Small business mailbox stores have to make money. We cant do that by giving you the postage at cost. Even it cost us even more in fees and time. If you go to the Post Office it will be a longer line you have to wait in.”
“The staff at the UPS stire make every visit so special. They are all so professional, kind and truly go out of their way on every visit to assist. 1000% excellent”
“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
“I’m so glad CVS photos were not working when I stumbled on this place to take my daughter’s passport photos!! The guy had already closed is store for the day but was so kind to let us in. So professional, clean, kind. And supporting small business!!! Thank you”
“The quality of service was the best of all the USPS I've been to. Friendly and kind. Not only do they respond with a smile, but they also do their work quickly and accurately. I would definitely like to use it again when I visit here again.”
“I had an excellent experience at the UPS Store in Encino, thanks to George! I realized I forgot to include an important item in my return, and George went above and beyond to help me. He was friendly, efficient, and genuinely committed to making sure everything went smoothly. I really appreciated his patience and professionalism, which made the entire process stress-free. It’s great to know that there are people like George who truly care about customer service. Highly recommend this location if you need reliable, top-notch assistance. Thank you, George!”
“Phoenixx is wonderful! Had to come in to pick up a mounted poster and she made everything so smooth. This was my second time to this FedEx and the customer service has always been fantastic. This will be my go-to for my FedEx needs from now on.”
“Hey! Just wanted to take the time out to say, Thank You to Alvin and the colleague that was helping me today at this Encino office. These guys were extremely friendly, knowledgeable and gave honest helpful solutions for my shipping needs. Ive visited this location before and i have always been impressed with the high level of customer service. Alvin is relatable, professional and efficient ! I'll continue to come here even though office depot is closer to me.”
“Hey! Just wanted to take the time out to say, Thank You to Alvin and the colleague that was helping me today at this Encino office. These guys were extremely friendly, knowledgeable and gave honest helpful solutions for my shipping needs. Ive visited this location before and i have always been impressed with the high level of customer service. Alvin is relatable, professional and efficient ! I'll continue to come here even though office depot is closer to me.”
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“Best service ever !!
Very nice workers
Adi helped me with some paperworks i needed and saves me !!
Thank you very much
Very recommend!!”