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“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.
Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.
It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”
“Amazing prices on mailbox rentals here in Santa Monica the owner is amazing very friendly and very helpful on serving you with all your postal needs .
I love ❤️ this little place and what this little store represents here in Santa Monica . This is the type of a small business we defenetly need ?????”
8 AM - 6:30 PM
7035 Laurel Canyon Blvd # 16812, North Hollywood
Post Offices
“Outstanding professional and courteous service. Attention to detail, making sure each step is done properly with care. I highly recommend using Standing Ovation.”
10AM - 5PM
1001 Gayley Ave Ste 105, Los Angeles
Post Offices
“I’ve been in this post office for almost 4 years already. Have to leave a review since I’m not sure when I’m leaving the city. Larry is an absolute gem and always greeted with a bright smile. Extremely brightful attitude and very helpful everytime. Thank you Larry, never could’ve thanked you more for making Westwood such a joyful place for us all!”
“Greatest Post Office on earth. Seriously, the entire team from Lupe to Daniel to Raul have allowed me to grow my business faster than I had ever hoped.Looking for a Post Office with actually super friendly employees and great service? Well, turns out it exists and it’s nestled nicely within Topanga.My only concern is that the team seems to be understaffed and overworked since the new Postmaster took over. The team works as hard as humanly possible, but there are still limits to what can be reasonably accomplished with only one or two employees at the front, especially as we approach the busiest time of the year for packages and mail.Thank you team!Andy”
“Never crowded, always helpful, which is saying a lot for the USPS these days. Whenever we have the time to drive a bit farther to drop off a package, we stop here.”
“Best place ever. They always go out of their way to please customers (no diddy). I’ve been using them
8 years now and I always feel good when I visit.”
“Dolly goes above and beyond expectations for helping her customers out with questions about packages and mail ! 100% will recommended her to anyone . She is the best with providing such kind customer service :)”
“Easily the most helpful post office workers I e ever had been going here for 6 years and if there’s confusion with a stamp they help you instead of get frustrated that you didnt select the right postage”
10AM - 5:30PM
3950 Laurel Canyon Blvd, Studio City
Post Offices
“Been going to this PO for over a dozen years. The employees are each, IMO, doing great at customer service. They can't control the aspects that people complain about re: this post office such as the parking, length of the line, etc. I've always felt cared for and respected there. And, Janice is especially kind and helpful. (You are appreciated, Janice!)”
“I went in to deliver a package to Wisconsin and the man at the desk, Mickey, was so kind and helpful. He went above and beyond to explain what the best option would be for delivering my fragile package. I really felt like my delivery was in good hands and he was just a genuinely kind person which is rare to find in service these days. Thank you Mickey!”
“Best mailbox center for miles. Every time I come here the service is excellent. I needed to send a fax months ago and he did it for free without thinking twice. Old school style service. Very appreciated. Padded envelopes reasonably priced. Everything you need. I couldn't recommend a better place. A PLUS.”
“I came in with some assorted boxes and envelopes unsure about the exact postage to use, and Marisa was so patient and helpful. She gave the best advice to spend less money and even let me use some tape to seal up my box. I've been to many other LA post office branches and never left feeling happier than when I went in. Marisa is a treasure!”
“Other than having a very hard time finding this place, the service was great and the postal workers were friendly and helpful. I also came at noon, which isn't as busy a time. If you're trying to look for this place, it's behind the Amazon Fresh. I didn't know that there was a small mall in that corner.”
“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”
“I was dealing with a frustrating situation involving a missing parcel that had been stuck in transit with no updates for days. After getting nowhere online, I came into the branch hoping for some clarity—and that’s when I met Victor, the branch manager.
Victor was not only professional but genuinely helpful and patient. He took the time to listen, pulled up the tracking information, and made several calls on my behalf to locate the package. Thanks to his persistence and clear communication, we were able to track it down and get it moving again.
It’s rare these days to find someone who truly cares and follows through. Victor turned a stressful experience into a positive one. Huge thanks to him and the team at this location—your help made all the difference!”
“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”
“Only 4 stars because of the long wait ( 1hr outside, about 2 inside just waiting) but know that I did not have an appointment. Staff was extremely knowledgeable, helpful AND friendly! (Though tired, they're dealing with a lot).
1. Make sure your documents are COMPLETELY filled out BEFORE coming. If not I guess do it in line outside but bring a clipboard or something to write on. They do have a LIMITED supply of paper applications and they run out so that's why they recommend coming with your own.
2. Be prepared to wait. Bring water, headphones, a portable charger for your phone, a book, playing cards, whatever. You're gonna have to kill some time. There is AC inside and god bless them a fan (and it's hot) but there's an outside area with tables should you brave the heat (some of them have umbrellas so it's not too bad). One lady brought lunch with her. Queen.
3. Be prepared to STAND too. There aren't enough chairs. Wear comfortable shoes.
4. There are NO public bathrooms.
5. There are vending machines that are cash/coin only. Not sure if it's expensive but at least those are an option.
6. There was a fruit vendor near here and that fruit looked glorious in this heat so BRING CASH and support your local vendor.
All in all, my partners appointment only took him like 5 mins lol. Other people's seem to take way longer.”
“Today I understand there is special and very good person who’s working there, she helped me and she has the best customer service. Her Name is Mary, thank you Mary, Appreciated ❤️”
“This is my second time stopping by. The first one was not good at all. Probably it is because it's almost 5pm and they're closing soon. The male postal worker must be tired and he is not happy to answer inquiries. The second time, I came Friday afternoon. There was a line but it went fast. This lady named Sandra helped me to make the transaction easy. She explained to me in detail the differences regarding the amount of each mailing options. With that, it helped me a lot to decide. I agree with a fellow Yelper - Sandra has been a great. Recommended.”
“Sometimes, we don't know when we'll be needing a post office when not in our usual stomping grounds. Looking for one on the phone pulled up several in adjacent neighborhoods, so why not go to one in Calabasas, a very nice, wooded, and hilly neighborhood at Los Angeles's far western edge?I see that there's a spread in the reviews for the USPS in Calabasas, CA. We've all had some outlier experiences with post offices we regularly use. Some post offices are almost always marginal, but that's rare and can sometimes coincide with their area in general. I almost hate to say that. The Calabasas post office is in a strip mall. It shares parking with other merchants in this strip mall, but a parking space is likely to be found.I needed to send a small box using the USPS priority mail product. Their free boxes you obtain for this service are well designed - in how sturdy they are, in how easy they are to assemble, and even in how easy it is to remove the protective adhesive so that the box will seal. The price for this was just about $10.The gentleman at the counter was helpful and polite. He even added some extra tape at my request, even though the box probably would not have come undone. But why chance it? We made some small talk, given how uncrowded it was at the time, and we commented on how the SFV and the West Side of L.A. have changed over the years.I was told the parcel would arrive in 2 days. It got to its destination the following day! I'm giving this post office 4 stars because it's a small post office. However, it's clean and seems to function well.Now, let me add some pedantic fodder to this review. First, more so than any other section of the city of Los Angeles, SFV suburbs tend to use the name of the suburb (Northridge, Van Nuys, Sylmar, Studio City, etc.) on the mailing address, whereas West Side suburbs like Brentwood, Ladera Heights, and Miracle Mile use Los Angeles on the mailing address. However, if you were to send something to a SFV suburb and address it to Los Angeles - followed by the correct zip code - I'm pretty sure it would get there. Then, the word "calabazas," from which Calabasas was probably derived, means pumpkins in Spanish.”
10AM - 12:30PM 1:30 - 3PM
6418 Bellingham Ave, North Hollywood
Post Offices
“Queeny is the best. This post office is great. Things move quickly, always happy to help. Parking is a bit difficult sometimes, but it's a huge lot and its free.”
“The only thing wrong with this post office is chronic lack of staff. There was only one person working in the building when I was here two years ago, and it is still the case, despite long lines. I have found the staff to be polite and conscientious though they are under considerable stress. What is wrong with the US Postal Service? It is a lovely building, centrally located. Yes, there’s parking, but many users get there by bike or on foot. Lots of post boxes and I almost always see people picking up their mail. Plus there’s a mural! Please, USPS, provide the resources and a full staff so this facility can properly serve this lively community. And kudos to the staff that ARE there and serving the public in very difficult circumstances.”
10AM - 5:30PM
11304 Chandler Blvd, North Hollywood
Post Offices
“Nelson Soto is a supervisor at North Hollywood Post Office, he is amazing.. He spoke like a true gentleman and went out on his own time to make sure my over night package was delivered..
I wish more post offices around the country had employees like Nelson. We need to have a way to tip people thru an app who go above & beyond the call of duty.”
“Rick is the best!! He’s always working very hard and doing his best to assist everyone. He never has attitude, he’s always very nice and patient. I used to dread going to the post office because you never know what you’re gonna get with the employees but he always makes the whole process easy”
10AM - 1PM 1:30 - 4PM
10250 Santa Monica Blvd Lowr 1700, Los Angeles
Post Offices
“I recently sent important documents via registered mail from this Post Office, and I'm thrilled with the experience. The staff was meticulous in handling the paperwork and ensuring my package's security. The quality of their service was exceptional, and the peace of mind I had knowing my items were in safe hands was priceless. This Post Office is my go-to choice for sending sensitive materials.”
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“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”