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10:30AM - 6:30PM
18016 1/2, Ventura Blvd, Encino
Mobile Phones
“Had a wonderful experience upgrading my iPhone at this AT&T store. Jaquelin was extremely helpful and put any potential concerns about the upgrade plan at ease. She answered any questions I had about my new phone and made the process of changing phones as easy as possible.”
“I had an AMAZING experience at this store!!!! So glad to be back at TMOBILE!!! Ivan O whom I spoke with first when I called the store was on point! He was even looking out for me when I arrived. My destressed energy did not put him off. And Anthony D was equally as helpful I got my new z fold 5 phone up and running AND even got the Samsung watch to go with it...the exact one I wanted. THANK YOU GENTLEMEN....I know I am a bit over due on this SHOUT OUT REVIEW, but I am making good on my promise. YOU GUYS ROCK!!!”
“MARCUS SAVED MY MONTH!!! I have been to 5 other verizon stores including the corporate store in moorpark and literally not a single person cared about helping me except this dude. He sat with me from 10am-3pm figuring out what the issue was, calling multiple corporate/customer service lines, and doing everything he could to make sure I was happy. He said he had just started that month and clearly had not gotten a ton of training (not his fault, def management) and he problem solved and trouble shouted with me until it was all set and I had my new phone and watch. Even the manager in the store was a little dismissive and was more preoccupied with taking more customers, but marcus stayed with me and didn’t make me feel rushed or inconvenient. I nearly broke down in a verizon store before this last shot but thankful I didn’t. GIVE MARCUS A RAISE”
“I was so satisfied with this store. I am so happy that Andre as a Farsi speaker works there. He was so polite and patient. He explained everything in details for us and we got a good contract.??”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“They did a great job replacing the cooling fans in my laptop. After leaving a deposit, the ordered the parts which arrived a few days later. I was able to take the laptop home until the part came in. They called when they arrived and repaired it in just a couple of hours. Very easy to deal with and did a quality job!”