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March 2024 by Neil S.
These people are the worst! When I signed up they were a 24 hour access spot but then half way through it they stated due to security and safety, needed to make it regular biz hours . When my year was up, I went to turn in my key and took in the paperwork for them to forward my mail for 6 months (which is their obligation per postal code at my expense ) and the rude guy which works there basicly told me to f myself. "It's not our policy" he stated. Buddy it's the law, it's youur obligation , "sue me" he said. I'm too busy to go file a formal complaint with the post master but I would strongly recommend to steer clear of these guys.
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February 2024 by sheila meheraban
I have been renting mail box there fir few years now. Very happy with the service and with the staff. Always there yo assist with great customer service.
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January 2024 by Garrett W.
To the person with the one star rating Justin H. About the Postage being marketed up. I work at another Mailbox Store. Mailbox stores do have to mark up the price for postage. It cost us the same if not more with 3nd party software to buy postage and pay to print it out. Small business mailbox stores have to make money. We cant do that by giving you the postage at cost. Even it cost us even more in fees and time. If you go to the Post Office it will be a longer line you have to wait in.
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January 2024 by nan k.
Anik is the BEST!!!!!!!!!! I've had a mailbox here for a few years now and never had any issues ever!! Just fyi they are closed on Sundays and open till 4pm on Saturdays, and whenever they're open they provide excellent service!!!! They answer their phone calls, send emails if you have packages delivered and Anik is very accommodating!!!!! She is the SWEETEST AND KINDEST, she really is such a lovely person and goes above and beyond professionally too, aways smiling and always friendly!!!!!! HAPPY NEW YEAR ANIK AND THANK YOU!!!!!!!!!!
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October 2023 by Kevin N.
As far as I can tell, there are only two people who work there but they are both friendly and helpful. Unfortunately, they used to be accessible 24/7 but now you can only check your mail during business hours because of recent break-ins. It's a pain in the butt because it's not always ready for me to get there during the day but I don't blame them.
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July 2023 by GFYIVI
I've had a mail box for years here without a single issue. Great place and people.
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May 2023 by summer svec
The place is very nice! Very clean, affordable prices, and very friendly staff to help you out with any questions or needs. Would highly recommend to friends and family!
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May 2023 by Ann S
I had to go get something notarized recently and I found the staff to be extremely helpful! The place is very clean, warm, and welcoming, its the kind of place you would love to have a mailbox at. I only used them for their notary services but based on that one experience I would recommend them for any kind of mail service you need to have done!
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February 2023 by Dwight Lee
I'm having a great experience using Mailbox 1. It allows me to keep my business organized and they have outstanding staff...
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July 2022 by Ryan Shields
I needed to open a mailbox recently and went to this store. The store was clean, staff friendly, and they had many different mailbox size options at really great prices. In addition to checking in on my mailbox every week, I've been in several times to get notaries for documents. Always a pleasant experience.
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July 2022 by Dwight L.
I really like this place based on the convenient location and service. They have good specials for new customers.
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June 2022 by Michelle Kravets
I consistently have a great experience at Mailbox 1. The staff is knowledgeable and friendly, the place is clean, parking always available, and they have every service I need. On top of renting a mailbox from them I use them for shipping and I have notarized a few documents there as well. Highly recommend for anyone in or near the area who’s in need of services like this.
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June 2022 by Jesus Martinez
I live in Encino for over 10 years and i highly recommend Mailbox1 Always great customer service. Aaron & Anik always very friendly, helpful and professional. They always accommodate for your needs and make sure every detail is correct before shipping. They are the perfect one stop shop for all of my mailing and shipping needs. Best in town!!!!!
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April 2022 by J S.
Aaron was awesome and prices great Friendly and helpful Needed to open PO Box recently had some mail stolen from current address Thought this would be safer. Very pleased with help, all was explained. Would definitely recommend A+ service
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January 2022 by Cathy Z.
I have my POBOX for years in mailbox 1, it's the most safest and respectful place to be at , the 2 employees are very kind and helpful, they always greet you with a big smile . I strongly recommend this place to whoever is looking to rent a mailbox. Cathy Z
